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Customer service representatives suncountry

Location:
Minneapolis, MN
Salary:
What is required
Posted:
September 27, 2023

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Resume:

BERDASTINE JEFFERSON

*** ****** **. 612-***-****

St Paul, Minnesota 55103 adzzj6@r.postjobfree.com

Profile: Dependable, enthusiastic individual, providing exceptional customer service satisfaction, while maintaining professionalism and high standards regarding hospitality excellence. Knowledgeable of different cultures and customs, understanding the fine nuances of working with people from different backgrounds. Interested in collaborating with colleagues, contributing to a pleasant workplace environment and forging good working relationships with others.

Skills:

• Excellent Written and Verbal Communication Skills • CPR and First Aid Training • Detailed Oriented • Reliable and Safety • Staff Development & Training

Work History:

MN Central School Bus Company St. Paul, MN

School Bus Driver 2017 - 2022

Transport children grades Pre-K to 12th grade in Roseville School District to and from school, working both am and pm shifts.

Provide positive interaction with students grades Pre-K to 12th grade, being featured in the White Bear Press, September 2017.

De-escalate crisis and implement bus safety policies and procedures.

Featured in “Talk Around the Town” TV Commercial for recruiting and educating new employees.

Maintain a clean, safe, and mechanically sound bus at all times.

Oversee bus inspections, complying with company policies and federal regulations.

Center Line Charter Corps St. Paul, MN

School Bus Driver 2016 - 2019

School Bus Aide 2015 - 2019

Transport children grades Pre-K to 12th grade in Roseville School District to and from school, working both am and pm shifts.

Provide positive interaction with students grades Pre-K to 12th grade, being featured in the White Bear Press, September 2017.

De-escalate crisis and implement bus safety policies and procedures.

Featured in “Talk Around the Town” TV Commercial for recruiting and educating new employees.

Maintain a clean, safe, and mechanically sound bus at all times.

Oversee bus inspections, complying with company policies and federal regulations.

Minneapolis International Airport Minneapolis, MN

Wheel Chair Attendant 2015 - 2017

Safely transported passengers from gate to gate, curb to curb, and gate to curb.

Assisted passengers to passenger relations (i.e. directions, flight information, delayed flights, etc.)

Complied with all Transportation Security Administration (TSA) at checkpoint screening requirements and processes.

3 Sons Catering Minneapolis, MN

Lead Server, Cocktail Waitress, Bartender 2011 - 2015

Greeted and seated guests accordingly with respect and professionalism.

Attentive to guests needs/requests and maintained high attention to details.

Took food and drink orders, as well as served entrees and beverages to restaurant patrons.

Performed cleaning duties, such as sweeping and mopping floors, vacuuming carpet, tidying up server station, or checking and cleaning bathroom.

Wrote patrons' food orders on order slips, memorized orders, or entered orders into computers for transmittal to kitchen staff.

Preferred Staffing St. Paul, MN

Warehouse Assembly, Packaging, and Order Puller 2011 - Present

Select merchandise for shipment and stack on pallet neatly by using a pallet jack

Correctly label product so that label can be seen on the outside of the pallet

Arrange and place assembled case pick pallets

Responsible for labeling packages for distribution to customers

Operated the switchboard, answering phones, and expedited to assigned areas

Galtier Health Care Center St. Paul, MN

Dietary Aide 2008 - 2012

Served prescribed dietary meals and beverages to patients.

Responsible for bussing tables, washing dishes, and storing kitchen items to their designated areas.

Worked closely with dietary supervisor to ensure proper food safety and inventory of kitchen supplies

Learned all protocols and procedures for Galtier facilities.

EDUCATION:

Dakota Technical College Rosemount, MN

Commercial Driver License (CDL Class B) April 12, 2014

Browns Institute Minneapolis, MN

Certification in Radio and Television Broadcasting June 19, 1986

Harding High School St. Paul, MN

High School Diploma June 10, 1982



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