Customer Service Administrative Assistant

RESUME

Héctor Adolfo Rodríguez Manríquez

Age:**

Single

Adress: Hacienda escolasticas, Colonia: Jardines de la hacienda Queretaro,Qro.Mexico.

Telephone: 2164797 Celular:442*******

E-mail: ******@*******.***

EDUCATION

ULSAB-UNAM Bachelor degree in communication sciences L.C.C (1999-2004) Lasallista Benavente University ULSAB

Specializing in: Organizational Communication

Titled by: The National Autonomous University of Mexico (UNAM) Professional license: 4334881

PROFESSIONAL EXPERIENCE Sa de cv channel 23, Salamanca, Guanajuato

(March-September 2001) Professional reporter

Responsibilities: search and editing objective, professional reporter. Main achievements: Quality on objective information.

Publikt Group, Salamanca, Guanajuato (September 2001-March 2002) Producer of computer animation

Responsibilities: Creating promotional videos with effects fx audio, video, multimedia, digital photo editing and vector animation professional logos in third dimension, creating and editing videos in dvd format television. Major Achievements: Managing and Editing NTSC and PAL television format. Handling audio, video, multimedia and professional third dimension. Advanced knowledge of the structure of mass communication in television programming, Knowledge of persuasive advertising and consumer knowledge and highly effective brand management Pemex Riama, Salamanca, Guanajuato (March 2002-September 2006) Administrative Assistant organizational communication Responsibilities: Assistant organizational communication focused company.

-Handle communication software: Meetings, symposia, public relations, internal magazine, internal newsletter, press releases, information synthesis, and customer service, care providers and stakeholders in commercial sales of the company.

-Management of communication hardware: Corporate Videos, managing internal communications intranet addition: Editing audio, video, multimedia, and third professional dimension creation and edition dvd. Photo editing in corel, photoshop and photopaint. Using Internet technology for communication and video conference. Management office. Main achievements: Videos of the company to improve the public image, Videos induction immersing new employees, managing internal magazine, videos of the company to take nationally, video editing company with audio effects fx, video, multimedia, three-dimensional, photography and editing dvd, Internal and external communication, Strategic Management Communication.

(AMI) Automation and industrial maintenance, Queretaro, Qro (October 2006-July 2009) Strategist PR and media

Responsibilities: Managing organizational communication focused on customer service, support multimedia projects autocad, public relations services company.

Main achievements: Engineering video editing for multimedia, customer service and sales to PEMEX Refining AMI in Salamanca, Guanajuato.

Professional video editing CFreelancer) Queretaro, QC (August 2009-October 2011) Manager Professional video editor aimed at social events and companies Multimedia Professional Development in Corporate Communication.Professional Video Editing Multimedia and applied to social events and businesses

University of Guanajuato Celaya campus (November 2011-December 2013) Communications Coordination and liaison

Cctv project internal communication and public relations Non-linear video editing on pc, mac, news, newsletters, dreamweaver, joomla, etc. Various projects of Corporate Communications and Multimedia business (January 2014- March 2015) Consultant Corporate Communication and Multimedia Business Freelancer

-Improve Internal and External Corporate Communications

-Provide Advice on new communication and information technologies in strategic communication; Multimedia-focused business.

To handle the identity and image of the brand management, focused on marketing communications.

-Improve Processes Strategic Planning and Forecasting the area of organizational communication. Establish strategic guidelines of general communication Branch manager level.

-Video, Editing and Post Production Group LA Stone Fenadu villafest 2014 August 2014 To apply the new digital communication technologies through national and international links.

-Achieve A team that exceeds expectations and thus achieve greater personal and professional fulfillment. RSC

-Achieve focused on general management of the company. Partido de la Revolucion Democratica PRD (April 2015-Present) Coordination of social communication and political marketing Communication and marketing coordinator

-Provide Consulting social communication and political marketing

-Planning, Organization, management and control

-FODA

-Advanced Professional Multimedia -Videoedicion

-Strategies Commercial image management and propaganda

-Communication Policy

TECHNICAL KNOWLEDGE

General: Marketing, advertising, politics and consumption, production for television, radio, film and media, organizational communication strategies, production of internal and external communication, technical and literary script writing for radio, film and television,Corporate communications, Digital Marketing, web page, Strategicmanagement communication, Management of internal and external communication,image and reputation, Leadership and emotional intelligence. Software Skills

-Cinema 4D, Maya 3D

-Adobe Suite

-Vegas suite

-Office 2021

-Blue-ray, 4K

-Resolve of Black magic design

Additional Information

Graduates 2000-2003 televised space (televised, Mexico) Diploma in Radio and Television (ULSAB)

Diploma in organizational communication (ULSAB)

Diploma in Computing (ULSAB)

Diploma in English (ULSAB)

Diploma in French (ULSAB)

Cele English (UNAM) Cele

French (UNAM)

Languages

English: Spoken 80% Written 80%, 95% translation

French: Spoken 50%, Writing 50%, 90% translation

Management Soft Skills

Decision making, ability to delegate, leadership, self-motivation, focusing on teamwork, adaptability, excellent service attitude and communication, Professional Updating.

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