Susanne M. Owens

**** ******** **.

Grand Blanc, MI 48507

810-***-****

HIGHLIGHTS OF QUALIFICATION

Assisted customers with their needs

Handled money

Balanced money drawer daily

Answered multi line phones

Set up appointments for service

Loves Furniture BURTON, MI

Clerical Assistant 10-2020 TO 12-2020

Typed (data entry) and filed invoices for in store purchases, processed returns and refunds as needed. Started learning the storis system. Answered and directed incoming phone calls. Unloaded furniture off trucks, assembled furniture and moved to showroom.

ART VAN FURNITURE BURTON, MI

Clerical Assistant 4-2000 TO 3-2020

Provide customer service and clerical support for the stores. Assist guest in resolving their questions, concerns and issues on purchases. Process invoices, payments and adjustments for guest purchases. Balanced cash drawer. Contact guest regarding availability of merchandise, delivery and customer pick up services and over due payments on accounts. Act as liaison between the guest and driver on day of delivery. Perform clerical duties to support guest deliveries and the store.

BP FENTON, MI

Cashier/Manager 6-2011 TO 10-2016

Assisted customer in their purchase, ran cash register, and balanced drawer at the end of shift. Maintained inventory on shelves, and ordered stock for the store. I worked closely with vendors on items to be displayed in the store. Locked and unlocked store, and cleaned during slow times. Developed work schedule for multiple employees. Interviewed for new employees.

EDUCATION

Southwestern High School Graduate – Flint, MI

REFERENCES

Sharon Jones Gatlin 810-***-****

Callie Barnes 810-***-****

Pam Bare 810-***-****

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