Administrative Assistant Customer Service

LAUREN DILLARD

************@*****.***

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional

interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Skills

© Eyebrow and lash tinting

© Self-motivated

© Consultations

© Waxing specialist

© Sanitization

© Product promotions

Experience

Relax and Wax LLC Flowery Branch, GA

Licensed Esthetician

12/2022 - 04/2023

Landscape Concepts of GA Mansfield,

GA

Office Administrative Assistant

06/2022 - 12/2022

© Sales background

© Skincare laser safety

© Care regimen design

© Outstanding client care

© Make-up application

© Skin rejuvenation

© Provided excellent customer service and skincare treatments to clients.

© Set up patient rooms and sterilized equipment.

© Maintained rigorous standards of sanitation and sterilization as directed by

law and spa's policies and procedures.

© Educated clients on skin care procedures and products.

© Answered multi-line phone, returned clients calls and scheduled

appointments.

© Sold salon-exclusive skin care products and encouraged service upgrades.

© Built positive client relationships and guided clients through treatments.

© Recommended home care regimen for desired results.

© Managed office duties, ordered materials, organized workspaces, answered

emails and made phone calls.

© Oversaw office inventory by restocking supplies and submitting purchase

orders,

© Assisted with payroll preparation and entered data into cumulative payroll

document.

© Drafted agendas, meeting notes and other documents to enhance

collaborative process.

© Tracked and submitted employee timesheets to prepare for payroll

processing.

© Prepared and prioritized calendars and correspondence.

© Reconciled monthly statements and transactions to keep records accurate

and current.

© Analyzed invoice and expense reports, identified variances and researched

issues to correct problems and maintain financial compliance.

© Performed bookkeeping and accounting consulting services.

© Sent copies of invoices and statements to customers to facilitate payment of

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