*** ******* **** 617-***-****

Newton MA ***** adzyuj@r.postjobfree.com

Kronenberg/1

Michael Kronenberg

Summary

As a technical writer, I strive to render technology intelligible to users of all levels: developers, IT professionals, and business users. I focus equally on technical accuracy and completeness, and consistent style and directness of expression. I am technologically curious, welcoming new challenges and using my own experience as a user to shape the documentation I produce, and advocate for changes I believe will benefit users. Specialties

Documenting end-user products, APls and development tools, system installation and configuration

Creating templates for hard-copy and HTML output, and context sensitive help

Designing and authoring marketing collateral, including white papers and case studies

Working within Agile-driven development environments Top Skills

Authoring: MadCap Flare, Microsoft Office, Confluence, Adobe Acrobat, Visio, SnagIt, Framemaker

Languages: SQL, HTML/XML, Java

Workflow management: Jira, Git

Professional Experience

Vertica

Principal technical writer, documentation lead

September 2014 – May 2023

Responsibilities included:

Document core product functionality, with special focus on APls and collateral documentation aimed at application developers and IT professionals.

Refactor existing documentation so it consistently adhered to a single set of conventions.

Actively participate in cross-functional product development teams.

Produce and maintain release notes.

Create and maintain Confluence pages for internal use.

Create Jira filters and dashboards to monitor release-related assignments.

Mentor new writers.

Vecna Technologies

Senior technical writer

July 2012 - August 2014

Solo writer for healthcare information technologies, responsible for product documentation, technical specifications, and editing RFCs.

Verivo Software

Solo writer

April 2011 - July 2012

Principal writer for Verivo Software, a development platform for mobile applications, responsible for all product documentation tasks: developer’s guide, installation and upgrade guides, release notes and technical papers. Kronenberg/2

ATG/Oracle

Principal writer

September 2006 - April 2011

Principal writer for ATG, a suite of tools for developing and managing e-commerce software applications. Responsible for platform layer documentation, including programming and business-user guides. Ember

Contract writer

August 2005 - September 2006

Documented tools to develop embedded wireless networks based on the ZigBee specification. I wrote user documentation and developer application notes; maintained Doxygen-generated online API documentation; and set up Perforce-based version control processes for documentation. PowerSteering Software

Solo writer

January 2005 - February 2006

Refactored entire documentation set to produce hard-copy output and context- sensitive HTML help, using single- source FrameMaker/WebWorks system.

Archivas

Solo writer

September 2003 - December 2004

Principal writer for ArC, a Linux-based digital archiving solution. As solo writer in a startup, responsibilities covered all product documentation and marketing/sales collateral. Iona Technologies

Principal writer

January 1999 - May 2003

Principal writer and lead contributor for Orbix 2000, a suite of products based on the CORBA specification, and XMLBus, a product for enabling and deploying Web services. Education

Northeastern University

Master of Technical Documentation and Professional Writing University of California, Berkeley

B.A., English Literature

Volunteer Interests

Music librarian, Zamir Chorale of Boston: 2006-present

Food pantry delivery, Fair Foods Boston 2020-present

Supplies manager, Walnut Street Minyan: 2023

Languages

English: Native proficiency

Hebrew: Working proficiency

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