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Security Guard Customer Service

Calgary, AB, Canada
September 26, 2023

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Amin Jan

*** *********** *** ** ******* AB

PHONE: (647) 764 500 ● E-MAIL:

An experienced security guard looking for a position of senior security Guard utilizing a vigilant eye and intense understanding of providing surveillance and security services


Licensed security guard with broad based experience in performing the following security functions:

•Identify suspicious activities and guard against illegal actions such as violence, threats, thefts, criminal behavior, and regulation breaches

•Monitor and control entrances and exits to and from assigned firm’s premises in order to prevent unwanted/unauthorized attendance.

•Report and document security statuses.

•Actively manage and perform actions required to secure an environment such as patrols, investigations, active presence and operation of security equipment.

•Projects strong customer service skills – Active listener, tactful, diplomatic and articulate.

•Strong interpersonal and communications skills – Effectively interact with people of different ages and cultures.

•Positive attitude/image – Collaborative and flexible

•Strong problem solving – Good judgment and prioritization.

•Can work independently and in a team.


• Security Guard


Gardaworld Security Toronto Canada

I worked as a security guard at GardaWorld Toronto Canada for

four years. Buildings included BMO Bank, HSBC Bank Libraries,

Dollarama Stores, Commercial Buildings.

My permanent job was 438 University Avenue Toronto.

• Panic Alarms and Resetting them.

• Bypass for testing alarms. Calling the security alarm company Telco and the Toronto Fire Department (TFD).

• Put the system back to normal.

•Addressing Homeless People.


•Generating the entire shift report on computer

•CCTV monitoring.

•Security Guard 2016-2019

Hyper Mall

Worked as security guard in Hyper mall Peshawar, Pakistan, duties involve are as follows;

•Customer Service

•Manage Moving, Elevator handling

•Booking Amenities

•Pre and Post Inspections of events and guest rooms

•Manage Deliveries

•CCTV Monitoring, saving video incidents, burning CD(s) for correspondences

•Access Controls

•Documents handling


•Issuance of Parking permits, monitoring illegal parking in parking spots

Security Guard

Peshawar Museum 2014-2016

Worked as Security officer (Guard) in Peshawar Museum, Peshawar in night

Shift. Performed Security operations control room. Conducted Patrols, Monitored

CCTV, Access Controls and managed museum software operations.

Security Guard

Children Garden Hospital, Peshawar 2012-2014

•Performed security operations, access controls,

•CCTV monitoring, manage shifts notes and incident reports, operated security software effectively, troubleshoot the system and computer in case of any issue.

• Manage Deliveries,

•Conducted Patrols, managed patients parking permits.


•Masters Degree (Electronic Telecommunication) .

•B.A from University of Peshawar.

•Diploma in Microsoft Office

•Ontario Security Guard License, Toronto, ON

•First Aid & CPR certification, Toronto, ON









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