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Service Engineer Technical Support

Location:
Srinagar, Uttarakhand, India
Salary:
45000
Posted:
September 26, 2023

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Resume:

VIJAY KUMAR SHARMA

Mobile No:-700-***-****,889-***-****

E-MAIL:- adzyml@r.postjobfree.com

Career Objectives:

Accomplished Service Engineer with a proven ability to identify and analyse problems requiring immediate action while constructing hasty supporting given objectives.

Investigates ways to reduce the cost of operations as well as improvement of equipment performance.

Professional Qualification:

Sl.no

Technical Qualification / Training Details

Duration

Year of Passing

1.

B.tech

03

2015

2.

Diploma

03

2012

3.

4.

Sl.no

Acadmic Qualification

Duration

Year of Passing

1.

Intermediate

02

2007

2.

Highschool

01

2005

3.

Current Profile :

Vocational Training on B.P.C.L in 2011 from Naini, Allahabad.

Vocational Training on THERMAL TRAINING INSTITUTE in 2010 from Obera, Sonebhadra.

Project Name:

Solar operated water pump.

Work Experience:-

1.Company Name:-

EUROSTAR ENGINEERING PRIVATE LIMITED

Designation:-Service Engineer

Duration :- Dec 2020 to till now

Responsibility:

Responsibilities include perform preventive maintenance (PPM) & schedule

maintenance in CIFA (shotcrete equipment) equipment to improve

equipment reliability and minimize or eliminate downtime.

Performs repair on production-down equipment and responds quickly for

manage machine breakdown recoveries to keep production running.

Perform corrective maintenance (repairs) on these types of equipment:-

electrical systems ranging from 24 VDC to 440 VAC 3 phase, mechanical

systems, hydraulics, pneumatics, PLC & module, robotics, AC & DC motors,

diesel engine.

Reading and interpreting electrical, hydraulic, pneumatic and related

technical documentation & having knowledge of sensors, switches.

Experience with fabrication, welding, machining.

Order parts and equipment from catalogues and maintain inventory.

Providing technical support to the Quality and Project team, by preparing

inspection reports.

Liaising with customers on a regular basis to ensure successful service and

professional relation.

2. Company Name:-

R.K Laxmi general sales Ltd ( Volvo Eicher commercial vehicle).Trucks & Buses

Designation Service advisor & technical advisor

Duration:- Aug 2016 to June2020.

Responsibility:

Greet the customers and interact with them to understand their vehicular problems.

Oversee all services and workspaces in shop.

Delegate and direct service tasks, monitor progress of all current and pending projects.

Manage and update invoices.

Maintain and manage a daily record of repairs and services of vehicles undertaken and completed.

Supervise, manage and monitor the service technicians.

Prior experience in automotive industry will be preferred

Creating goals and objectives for the department, which includes an annual operating budget and a marketing plan to promote new and repeat business

Providing training on administrative policies and procedures for all department personnel. Encouraging technicians to keep their skills up-to-date through periodic technical training on new systems and components offered by the automotive manufacturers

Understands automobiles by studying characteristics, capabilities, and features; comparing and contrasting competitive models; inspecting automobiles.

Develops buyers by maintaining report with previous customers; suggesting trade-ins; meeting prospects at community activities; greeting drop-ins; responding to inquiries; recommending sales campaigns and promotions.

Qualifies buyers by understanding buyer's requirements and interests; matching requirements and interests to various models; building rapport.

Demonstrates automobiles by explaining characteristics, capabilities, and features; taking drives; explaining warranties and services.

Closes sales by overcoming objections; asking for sales; negotiating price; completing sales or purchase contracts; explaining provisions; explaining and offering warranties, services, and financing; collects payment; delivers automobile.

Provides sales management information by completing reports.

Updates job knowledge by participating in educational opportunities; reading professional publications.

Enhances dealership reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.

Technical Exposure:

Having knowledge in fuel efficiency and Tyre wear analysis and understanding Tyre and its maintenance practices impact on customer profitability.

Emission norms and controls (SCR and EGR).

Having knowledge of brakes and antilock braking system.

Able to co-related vehicle handling practice and customer & customer profitability and satisfaction.

3. Company Name: -

Kalyani Theramal System Limited (Pune)

Duration :- May 2015 to January 2016

Designation :- Supervisor {Manage C.N.C,V.M.C Machine}

Responsibility:

Taking care of the day to day production activities, planning job schedule for CNC work.

Reviewing the work order and preparing checklist for raw material and consumable items, which may involve in for the execution etc.

Responsible to minimizing Production Downtime & Maintenance Cost through effective Predictive

Preventive Maintenance. To streamline the routine Maintenance work though appropriate check

Sheets/Periodic tests / Standardization

Personal Details:

Name : Vijay Kumar Sharma

Date of birth : 15-02-1990

Father’s Name : Mr. Ram Adhar Sharma

Address : H.No. 0112 I pawan vihar sainik kunj Nanda nagar Gorakhpur,Pin code 273008

Declaration:

I hereby declare that all the above facts are true to the best of my knowledge & I will be responsible for any discrepancy.

DATE:- VIJAY KUMAR SHARMA



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