Post Job Free

Resume

Sign in

Developmental Disabilities Customer Service

Location:
Little Falls, NY
Posted:
September 25, 2023

Contact this candidate

Resume:

Loretta Ferraro

*** ***** **** *****, ********, N.Y. 13350 adzyjt@r.postjobfree.com

Objective

Seeking a position in the Human Service Field where I hold extensive experience in the field and superior organization skills will be fully utilized.

Education

BS Human Services 1984 SUNY INSTITUTE OF TECHNOLOGY

•Major: Human Services

AAS HUMAN SERVICES 1978 MOHWK VALLEY COMMUNITY COLLEGE

•Major: Human Services

Skills & Abilities

•Strong organizational skill

•Conscious of time management

•Dedicated person

•Excellent communicator

•Good computer skills

•Responsible employee who understands the importance of deadlines

Experience

NYS DDSO William St. Herkimer, NY 13350

Habilitation Specialist 1, 6/2/1982-4/02/2018

Facilitated planning, development, evaluation, monitoring and implementation of individualized service plan for people with developmental disabilities, regarding Medicaid services.

Bill Medicaid for 45 individuals for services rendered.

Trained staff on the appropriate programs

Facilitated planning, development, evaluation, monitoring and implementation of

individualized service plan for people with developmental disabilities, regarding Medicaid services

Educated individual and families about available Medicaid services and support.

Assisted the individual through registration process for Medicaid services after confirming the eligibility of the person

Prepared, maintained and updated accurate and thorough records and reports related to person with developmental disabilities and Medicaid services available to that person, in a timely manner.

Provided advocacy for rights of individual with developmental disabilities.

Ensured fulfillment of health, welfare, and safety needs of individuals with developmental disabilities, in a proper manner.

Won employee of the year for the OPWDD

■ Personal Attributes

Accuracy Excellent organizational skills Confidentiality Planning and Time management

Initiative Reliability Stress tolerance Customer-service orientation.

Willingness to work in a flexible schedule and high workload

References upon request.

Page 2



Contact this candidate