Surgery Assistant Customer Relations

OBJECTIVE

SKILLS

WORK EXPERIENCE & COMPETENCES

KINGSLEY AKPEERE

ACCRA Ghana +233*********, +233*********

***************@******.***

Adaptable professional with diverse skill set, seeking to leverage transferrable skills in a new role. Ability to adapt to new challenges and deliver exceptional results with strong problem-solving and good communication skills. Also committed to continues learning and growth in a more rewarding field with opportunities, where skills are effectively utilized to their fullest potential.

SENIOR DENTAL SURGERY ASSISTANT: VOLTA RIVER AUTHORITY 11/2020 – CURRENT

DENTAL SURGERY ASSISTANT: VOLTA RIVER AUTHORITY 11/2017 – 01/2020

DENTAL SURGERY ASSISTANT: VOLTA RIVER AUTHORITY 10/2016 – 11/2017

DENTAL SURGERY ASSISTANT: VOLTA RIVER AUTHORITY 09/2015 – 09/2016

EDUCATION AND TRAINING

INTERESTS

Manage staff: scheduling appointments, preparing insurance claims and billing corporate clients.

Confident use and maintenance of minor and major Dental equipments.

Maintain a clean and healthy environment optimizing patient comfort

and safety.

Prepare production and revenue reports monthly & annually.

Manage dental inventory and procure supplies

Expose and process dental X-rays

Worked flexible hours; night, weekend, and holiday shifts.

Performed duties in accordance with applicable standards, policies and

regulatory guidelines to promote safe working environment.

Maintained energy and enthusiasm in fast-paced environment.

Used critical thinking to break down problems, evaluate solutions and

make decisions.

Offered friendly and efficient service to customers, handled challenging

situations with ease.

Maintained excellent attendance record, consistently arriving to work on

time.

Participated in team-building activities to enhance working

relationships.

Participated in continuous improvement by generating suggestions,

engaging in problem-solving activities to support teamwork.

Actively listened to customers, handled concerns quickly and escalated

major issues to supervisor.

DIPLOMA: DENTAL SURGERY ASSISTANT

LICENSE: ALLIED HEALTH PROFESSIONAL COUNCIL (AHPC)

CERTIFICATE: SENIOR SECONDARY SCHOOL

VOLUNTEER WORK: Contribute to community service projects, demonstrating a commitment to giving back.

TEAM SPORT: Active participation in basketball, cycling, hiking, etc. fostering team work, communication, and a competitive spirit.

TECH ENTHUSIAST: Explore insights and experiences in the tech industry.

PROCESS IMPROVEMENT: Actively explore/innovate and implement tools, crafts to optimize workflows and increase efficiency.

KA

Self-Motivated individual

PPE/ Health and Safety

Guidelines Compliance

Cultural Awareness.

Multitasking Abilities.

Active Listener.

Ability to Manage Budgets

Strategy Management experience.

Records Management

experience

Perfect General Housekeeping experience

First Aid/CPR experience

Work with a high level of professionalism and accuracy.

Flexible and ability to adapt and learn new task swiftly understanding instructions

easily.

Proven ability to work under pressure and prioritize work task to meet deadlines.

Demonstrate ability to coordinate, control and plan activities.

Good communication and problem-solving skills delivering excellent customer relations.

COMPUTER LITERACY: software applications, and hardware.

Handy: proven ability to assembly, diagnose and repair broken equipment’s.

Time Management

Contact this candidate