Delivery Driver Customer Advisor
Resume:
YAZIDI ABOUBAKER
Megrine (Ben Arous, Tunisia) 2024
Email : ***********@*****.***
Languages: Arabic, French, English (basic)
Computer skills: Word, Excel, PowerPoint, Outlook, Different car diagnostic software WORK EXPERIENCE
2022-2023 Customer advisor
Euro information direct services (Tunis, Tunisia)
Analysis and control of the online purchasing process (Amazon). Incident management in case of issues related to the customer journey.
Analysis of customer files.
2021 Customer advisor
Pro to call (Lafayette, Tunis)
Respond to customer inquiries about products and services. Assist and provide necessary information to customers. Provide information and ensure customer understanding. 2020-2021 Automotive Repair Technician
Atelier de tôlerie et peinture auto (Ben Arous, Tunis) Mechanical, electrical and pneumatic maintenance.
Identify the issues and give a diagnostic.
Adjust, repair or replace defective parts.
2018-2019 Storekeeper
Société fournitures auto et dérives (Ben Arous, Tunis) Receives and stores products.
Physical preparation of orders.
Grouping or ungrouping of goods received.
RÉSUMÉ YAZIDI ABOUBAKER
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2017 Delivery driver
Quincaillerie SOGEMAQ (Megrine, Ben Arous)
Vehicle usage check.
Check and load products.
Check shipping and delivery documents.
Payment receipt for cash on delivery
EDUCATION
2014-2016 Automotive electromechanical technician Diplomat Military vocation training center (Fondouk jdid, Nabeul) PROFESSIONAL DEVELOPMENT
2021 Training certification English and communication Training center international training solution (Lafayette, Tunis) 2021 Telemarketing Training certificate
Training center Sand rose (Lafayette, Tunis)
2016 stage en mécanique et électricité auto
Guizani technologie auto (Rades, Ben Arous)
2016 Driving license
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