Executive Assistant Administrative
Resume:
JEWELL BROCKINGTON
***************@*****.*** 917-***-****
Bronx NY 10462
PROFESSIONAL
SUMMARY
Accomplished and dynamic executive assistant with over 10 years' experience in providing executive-level support, committed to securing a position that will enable me to utilize my skills and abilities and further work-related experience in a positive environment that will further my all-around development in a position within a fast-growing organization. Profound capability to manage, plan, organize multiple responsibilities, and meet deadlines. Strong planner and problem solver who readily adapts to change, works independently, and exceeds expectations. Proactive and results oriented with excellent interpersonal and communication skills. MENTIONABLE SKILLS
● Travel Arrangements - Domestic/International
● Calendar/ Schedule Management
● Expense Reporting/Data Entry
● Concur Software Knowledge
● QuickBooks Software knowledge
● Advanced G-Suite Knowledge
● Advanced MS Office Suite knowledge
● Asana / Monday Software knowledge
● Salesforce/Nutshell software knowledge
WORK HISTORY Executive Assistant 7/2022 – Present Estee Lauder Companies, New York NY
Provide high-detailed calendar management for two VP-level supervisors
Supports meeting scheduling, coordination, preparation as needed, capturing follow-up action items, and follow-up as needed.
Monitors, organizes, and, where applicable, actions executives’ email
Prepare detailed itineraries for all in-person offsite meetings, domestically and internationally.
Maintain a detailed distribution email list across the entire supply chain department.
Coordinates special projects as needed.
Member of: Women in Technology ERG
Executive Assistant 6/2021 – 4/2022
Center for Active Design, Brooklyn, NY - Remote
Provided virtual administrative support to CEO, COO, and CFO
Provided virtual high-level detailed calendar management.
Scheduled weekly virtual meetings with CEO, COO, and CFO to align on priority meetings and upcoming virtual webinars and/or speaking engagements.
Supports meeting scheduling, coordination, preparation as needed, capturing follow-up action items, and follow-up as needed.
Coordinated logistics for virtual speaking engagements, i.e. zoom links, zoom capacity, zoom panel links and recordings.
Coordinated virtually with various departments of the company to align content and material for various virtual speaking engagements.
Provided detailed minutes during weekly C-Level staff meetings. Personal Injury Coordinator 6/2020 – 6/2021
MedAlliance Medical Health Services, Bronx NY
Created all new patient intake forms, medical release forms, and consent forms.
Created a patient tracking spreadsheet to monitor the first 45 days of medical treatment for all new personal injury patients.
Created a new request procedure for all incoming medical records requests.
Created a new billing procedure as it relates to the release of requested medical records.
Created a new scheduling procedure for depositions of medical providers.
Created a new billing procedure as it relates to the scheduling of depositions.
Built and cultivated relationships with various legal firms as it relates to the medical treatments of their personal injury clients.
Built and cultivated relationships with various MRI and X-ray facilities as it relates to the medical treatments of their personal injury clients.
Executive Assistant II 10/2019 – 06/2020
tZERO Group Inc. - New York, NY
Weekly expense reporting using Workday Software
Travel arrangements prepared using Concur Travel Software
Prepared presentations with PowerPoint for meetings with prospective clients called “slide-decks”
Prepared presentations materials with binding before all in-person meetings
Supports meeting scheduling, coordination, preparation as needed, capturing follow-up action items, and follow-up as needed.
Coordinated special projects as needed.
Operations Assistant 07/2015 – 09/2019
2
MedAlliance Medical Health Services, Inc - Bronx, NY
● Promoted to Operations Assistant
● Provided managerial support to the newly hired Operations Manager
● Implemented and oversaw new hire training in the operations of the facility.
● Implemented and oversaw new training of organizational management style for new hires and current staff.
● Created and implemented employee training schedules.
● Created and implemented medical codes to use over loudspeakers in case of various events.
● Restructured multi-phone prompt keys based on incoming call volume and prioritization
● Created and implemented standardized phone greetings across multiple front desk check-in areas
● Created new legible medical documents for patient use – all forms such as: intake, consent, patient instructions,
● Created new legible medical documents for medical provider use – all forms such as: billing sheets, medical graphics, medical paper test, referral forms, surgical requests
Executive Assistant 07/2012 – 09/2019
MedAlliance Medical Health Services, Inc - Bronx, NY Administrative Assistant 07/2012 – 07/2015
● Administrative office functions such as email, multi line phones, and mail handling
● Maintained daily appointment calendars for president and CEO
● Complex calendar management for doctors
● Demonstrated discretion and the utmost respect for confidentiality
● Well-organized and able to prioritize all daily activities with a keen eye for detail
● Exhibit initiative and the drive to succeed, creative and energetic personality
● Created all patient paperwork and all forms utilized facility wide
● Purchased all vaccinations for clinic – oversaw annual distribution of Flu vaccine, per flu season for employee population
● Maintained vaccinations logs with lot dates, expiration dates and consents for employee population
● Purchased all medication for clinic per requisition, per department specialty.
● Purchased all medical equipment and machinery per requisition
● Maintained office supplies inventory by checking stock and ordering new supplies as needed both office and medical.
● Maintained effective and long-lasting vendor relationships through dynamic communication, Negotiated with suppliers, vendors, and other representatives for better pricing and payment terms
● Maintain inspection records and certifications, for: Fire Alarm System, HVAC system, Sprinkler System, Chemical Tower
(legionnaire outbreak), Fire Extinguisher across all 3 locations.
● Maintain pest control, medical waste, and trash removal services across all 3 locations.
● Liaison between all contractors (i.e.: licensed plumber, electrician, architect, HVAC) and the Department of Buildings.
● Attend all OATH and ECB hearings in response to all DOB and NYC violations.
● Set up tenant database system for more efficiency.
● Managed 28 commercial tenants spread across 3 property locations
● Prepare rental invoices using QuickBooks software; collected rent and security deposits, wrote receipts, sent late notices, and collected late charges
Student Administrative Assistant to Dean 09/2008 - 05/2012 Marist College - School of Liberal Arts - Poughkeepsie NY
● Enhanced projects with efficient schedules, coordinated related documents and organized resources to support unique demands.
● Monitored premises, screened visitors, updated logs and issued passes to maintain security.
● Organized envelopes, postage and mail correspondence for staff and management, maintaining postage meter and coordinating with delivery and courier services.
● Performed general office duties, including answering multi-line phones, routing telephone calls or messages to appropriate staff and greeting visitors.
● Produced accurate office files and updated spreadsheets
● Responded to emails and other correspondence to facilitate communication and enhance business processes.
● Sorted, opened, and routed incoming correspondence and deliveries to help senior leaders respond quickly to business and customer requirements.
● Supported efficient meetings by organizing spaces and materials, documenting discussions, and distributing meeting notes. VOLUNTEER
EXPERIENCE
Girls Scouts of USA - 11/2016 - Present
Volunteer Troop Leader Troop 3121 - New York City Upper West Side Council
● Create fun interactive lesson plans based on the Girl Scout rubric
● Established and maintained trusting relationships with youth.
● Life skills development
● Female youth mentorship
● Cookies!
EDUCATION Plaza College, Queens, NY 05/2021 – Present Degree: Associate Degree: School of Court Reporting Marist College, Poughkeepsie NY 08/2008 - 01/2013 Degree: Bachelor of Science: Business Administration 3
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