Data Entry Call Center
Resume:
Jessenia Rosales
Waukegan, IL
adzydy@r.postjobfree.com
Authorized to work in the US for any employer
Work Experience
Shuttle bus Coordinator
December 2021-Sep-2022
Scanning bandages for all employees that took our transportation
Data entry using excel and Microsoft
Making sure we had clean workspace for the next shift
Billing and claims specialist
ROBERT HALF- North Chicago, IL. Nov 2020-March 2021 Sending out bills to variety of insurances also assisting with Covid claims making sure pipelines are up to date.
Collections Specialist
UNIFIN - Skokie, IL
August 2018 to March 2020
Back end collector rehab specialist collection for department of education on student loans t set up new rehabs fixed old rehabs took payments data entry call center made up to 200 calls a day
BDC Trainer
Pure Water Technology - Vernon Hills, IL
August 2016 to Present 2018
Data entry call center appointment setter monthly
Quotes etc call assurance for all new reps
Medical Office Assistant (EXTERNSHIP)
Family Medicine - Waukegan, IL
April 2016 to June 2016
Completed insurance verifications per office protocol
Took inbound calls from patients in regards to scheduling
Maintained a clean and organized waiting room
BDC Representative
Libertyville Chevrolet, - Libertyville, IL
June 2015 to November 2016
Made a high volume of outbound phone calls to potential clients and customers # Took inbound calls from customers and clients in regards to inquiries and questions # Marketed product and promotions over the phone
Set up in-person appointments with Sales Representatives
Performed data entry into CRM system
Sales Representative
Illinois Title Loans, Inc - Gurnee, IL
January 2014 to June 2015
# Provided customer service to clientele via phone and in-person interaction # Made collection calls to customers with past due accounts
Entered customer information into computer system
Assisted customer with loan application and activation process # Helped with approving and filing loan applications
Education
High school or equivalent
Titian high school
Skills
• Computer literate using various accounting, medical and electronic mail software.
Certifications and Licenses
Medical Office Assistant/CPR
Present
Additional Information
CPR certified April 2016
Contact this candidate