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Data Entry Call Center

Location:
Waukegan, IL
Posted:
September 25, 2023

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Resume:

Jessenia Rosales

Waukegan, IL

adzydy@r.postjobfree.com

224-***-****

Authorized to work in the US for any employer

Work Experience

Shuttle bus Coordinator

December 2021-Sep-2022

Scanning bandages for all employees that took our transportation

Data entry using excel and Microsoft

Making sure we had clean workspace for the next shift

Billing and claims specialist

ROBERT HALF- North Chicago, IL. Nov 2020-March 2021 Sending out bills to variety of insurances also assisting with Covid claims making sure pipelines are up to date.

Collections Specialist

UNIFIN - Skokie, IL

August 2018 to March 2020

Back end collector rehab specialist collection for department of education on student loans t set up new rehabs fixed old rehabs took payments data entry call center made up to 200 calls a day

BDC Trainer

Pure Water Technology - Vernon Hills, IL

August 2016 to Present 2018

Data entry call center appointment setter monthly

Quotes etc call assurance for all new reps

Medical Office Assistant (EXTERNSHIP)

Family Medicine - Waukegan, IL

April 2016 to June 2016

Completed insurance verifications per office protocol

Took inbound calls from patients in regards to scheduling

Maintained a clean and organized waiting room

BDC Representative

Libertyville Chevrolet, - Libertyville, IL

June 2015 to November 2016

Made a high volume of outbound phone calls to potential clients and customers # Took inbound calls from customers and clients in regards to inquiries and questions # Marketed product and promotions over the phone

Set up in-person appointments with Sales Representatives

Performed data entry into CRM system

Sales Representative

Illinois Title Loans, Inc - Gurnee, IL

January 2014 to June 2015

# Provided customer service to clientele via phone and in-person interaction # Made collection calls to customers with past due accounts

Entered customer information into computer system

Assisted customer with loan application and activation process # Helped with approving and filing loan applications

Education

High school or equivalent

Titian high school

Skills

• Computer literate using various accounting, medical and electronic mail software.

Certifications and Licenses

Medical Office Assistant/CPR

Present

Additional Information

CPR certified April 2016



Contact this candidate