KRISTEN TRIMBLE

Mason, Ohio

1-727-***-****

adzydd@r.postjobfree.com

PROFESSIONAL SUMMARY

Integration expert with 20 years of professional experience. Management Experience: Team Leader and managed group of consultants by providing training and education. EDI Technical experience: Solid EDI skills across ANSI X12 transaction types utilizing several EDI platforms throughout the years. Results driven analysis, procedural and system enhancements, multi-task agility, and strength in leadership. Sound understanding of infrastructures, communication and security aspects of EDI application systems. Communicates effectively, earning broad recognition with a reputation of delivering agreed upon expectations Dedicated and passionate, deliver high quality customer care that is consistent with organizational goals and strategies but, paying close attention to each customer specific needs and requirements. Support Retail and Manufacturing industries with strong desire to gain Healthcare experience.

TECHNICAL SKILLS

O/S: HP UNIX Client/Server, IBM AS/400 Mainframe, MS Desktop and NT Server, SAP

Databases: DB2, Oracle, and SQL Server

Web Services: Inovis/GXS Customer EDI Ordering/Invoicing Web portal, UCCNET 1Sync Global Data Synchronization Pool, Internet/Intranet (Web) platform, Wal-Mart Retail link Web Portal, Microsoft NetMeeting, WebEx, IBM DemandTec Work Dashboard

Applications: SAP PI, Dell Boomi, Away Sterling Integrator (WIN/Linux), IBM Sterling Interchange Map Editor, Sterling Commerce Integration Suite 4.0, GIS30, Gentran AS/400, Inovis/GXS BizManager Bizlink, Cyclone Enterprise, Lotus Notes, Microsoft Outlook Express, Microsoft Office (PowerPoint, Word, Excel, Project Management), Liaison LENS, Business Exchange, IBM DemandTec DataStage, IBM DemandTec Tidal,

Communications: Firewall, AS1, AS2, AS3, Secured FTP, SMTP, HTTP, HTTPS,

Ticketing S/W: HP PPM (formerly Mercury ITG), Parature Customer Service Software, ServiceNow

PROFESSIONAL EXPERIENCE

CBTS Consulting- Speedway, LLC (Jul 2018-Jul 2020)

7-Elevan/Speedway, LLC (Jul 2020-Mar 2023)

EDI Programmer Analyst

Coordinated the design, communications, tech setups, testing, map implementation and move to production activities for over 500 trading partners. Provided post implementation support to internal business, Speedway store managers and external suppliers and distributors.

Speedway split from Marathon and assisted with sunsetting SAP PI Application to Dell Boomi by moving all EDI relationships to a cloud environment. Certified in Dell Boomi Trading Partner Administration.

Assisted in building Dell Boomi Trading partner setups and communications as well as did extensive testing prior to migrating existing relationships and implementing new ones.

-Fluent in X12 Standards utilizing 850,810,832,820 and 894 transactions using SAP PI, Dell Boomi, SAP

Redefined and tested implementation guide standards using Edifecs SpecBuilder technical writing tool.

Provided management, training and education to a group of external consultants to assist in onboarding new trading partners. Have honed problem solving skills, troubleshooting and documentation skills and operate as part of a team or on individual assignments.

Provided Agile methodology and SCRUM Master duties using Azure DevOps Boards.

Credited for providing process improvements and resolving high level issues through daily support to internal and external business.

Jabil Circuit, Inc- St. Petersburg, FL ( Feb 2015- Jun 2017)

EC Operations Support Specialist

Provided Global support coverage and EDI admin/technical work for North America

Technical Liaison between Internal Jabil IT/Business and external Customers/Suppliers for new enablement projects and/or continuous improvement requests.

Studied and passed Lean Six Sigma exam and cert for Bronze level

Consistently hit SLA targets each month without any breeches

Wrote technical documentation for services as well as assisted in SOX Audit with Cisco.

IBM Corporation – Mason, OH (Jul 2013 - Jan 2015)

Senior Application Integration Services Analyst

Work closely with customers (Sam’s Club and Wendy’s Food Corp) and DemandTec teams to ensure timely completion of project milestones, especially as they relate to the data integration portions of the project plan

Design and build technology-based solutions, typically in Perl, for importing and exporting each customer’s data, as one component in a larger data platform

Develop expertise on the format and content of each customer’s data and transform customer data into standard format that will load into IBM’s DemandTec tools.

Audit customer sample files by running SQL queries while capturing data anomalies and work closely with the customer to correct problematic data

Customize customer programs in perl that will allow customer’s master item data file to run against their historical data and offer analytics that will allow customers to project and forecast item offering and pricing strategies.

Excelled at balance of analytical problem-solving ability, strong interpersonal and communication skills and technical acumen.

MODIS Consulting - Xpedx- Loveland, OH (Nov 2011-Jan 2012)

EDI Integration Business Analyst / Project Leader

A standalone resource supporting and leading multiple EDI integration (on boarding) projects with external partners. EDI transactions- 810, 850, 855, 832,856

Owned each integration from project “Kick-off” through successful “Go Live” by following the Professional Development Process (PDP).

Lead mapping discussions and gathered all requirements from supplier. Created resulting source and target mapping specifications to be delivered to 3rd party, Liaison, for technical mapping.

Provided extensive Data Quality Assurance testing of EDI maps, and data content workflow process.

Resolved all mapping and technical issues, and assisted in resolution of business related issues.

Created and maintained the project status report for each supplier integration; created and managed integration/project milestones.

Provided support for existing integrations, including problem determination and working with the appropriate technical and business resources to resolve issues and/or problems.

Dole Food Company – Westlake Village, CA (Oct 2005 – Jul 2010)

EDI Business Systems Analyst / Integration

Senior EDI Technical Business Analyst for our Dole Fresh Fruit, Dole Packaged Foods, Dole Vegetable as well as Dole's corporate financial/legal division.

Provided day-to-day EDI operations, which included failed data delivery resolutions, manufacturer, warehouse, distributer scheduling maintenance, EDI ANSI X-12, XML and EDIFACT transactions and communication implementation along with maintenance of new and old data processes

Provided internal business and external customer/technical support involving multiple projects concurrently. Technical and Functional process analysis for all divisions of Dole Food Company along with QA testing and implementation.

Collaborated closely with Dole Fresh Fruit business management, web service providers, programmers as well as their external customers to implement a process using a web portal delivery method and discontinue current paper/fax. The challenge was to become a paperless organization. This project was highly visible and we were pioneering the process for all accounts receivable departments across all divisions of Dole. The objective was to provide non-EDI customers, vendors, warehouses and distributors another method of delivering/receiving data by the end of 2009. Analyzed and provided our web service provider functional, technical, security design requirements customized for Dole Fresh Fruit's division. Worked with each individual internal/external user providing system access and training on the new electronic invoice web portal. Went beyond original scope of work to satisfy the many external users that did not want to adopt this new method. End result, all users embraced and even found this web method beneficial even for their own organization. Implemented 101 customers by December 31st our goal was 100. January 4th all fax/email processes were turned off and users were solely using the new invoice web portal. Approximately saved $20,000 in invoice stock alone. Additionally, reduced 20 man working hours a week. Reduced 2.5 days off the DSO which had an impact of approximately $6.5 million dollars in expedited cash due in most part to faster customer invoice receipt and quicker payment due. 91% of all Dole Fresh Fruit invoices are now billed out electronically using EDI or Web portal. This is an improvement from around 70% in December of 2009.

Technical and implementation leader assigned to Dole Corporate Financial division. Consolidated all existing EDI processes from Melon Bank, Bank of America and Wells Fargo Bank to use one financial institution, Wachovia/Cobank Worked directly with Wachovia/Cobank and Dole Corporate to migrate all existing EDI processes using their institution. Streamlined all new financial projects using a standard that provided time sensitive, delivery assurance, highly secure and large volume amounts. Provided post-implementation technical support and monthly maintenance.

Assisted in outsourcing Dole Packaged Food's division EDI processes to Inovis EDI provider. Provided technical requirements and documentation to Inovis and assisted in QA testing. Dole Food Company did not have the necessary resources to handle the high volume of new trading partners as well as provide on-going support/changes for existing partners. Within 2 months of outsourcing, Dole Packaged Foods was able to reduce their delinquent backlog of over 150 EDI process requests.

Coordinated $10 million global product traceability initiative for Dole Fresh Vegetables division to be in compliance with the 2002 and 2008 Farm Bills amendment of the Agricultural Marketing Act of 1946. This law requires retailers to notify their customers of the country of origin throughout North America, Latin America, Europe, and Asia. Worked directly with Dole Fresh Vegetables business and their customers to add an additional EDI segment to maps to show the Country of Origin.

Worked with Deloitte and Touche on scheduled Sarbanes–Oxley audits. Implemented initial changes/features to EDI systems to ensure Dole systems were SOX compliant.

Atos Origin Consulting - Procter and Gamble- Cincinnati, OH (Sept 2001-Jun 2005)

EDI Communications Technical Support– Tier III / Cyclone Commerce

Provided day-to-day EDI systems operations for internal and external EDI, IDOCS, XML data processing. Resolved daily system interruptions and data document failures.

Expert in EDI ANSI X12/ EDIFACT requirements analysis, infrastructure and workflow analysis and testing quality coordination and assistance, communications setup, production and post-implementation technical owner, change management representation, process/training documentation maintenance, EDI software application administrator.

Managed customer relationships and implemented Cyclone AS2 communications. Worked directly with customers and internal business users to sunset Gentran, Connect:Mailbox (frame relay server)

Implemented approx 300 trading partner communication connections utilizing AS2/HTTPS technology. This reduced cost, increased data security and provided real time data processing.

Established relationships with Value Added Networks and was responsible setting up new and maintaining existing data connections within P&G and the external trading partner.

Coordinated release-change management activities, procedural execution, change control governance board representation, business owner sign-off, implementation handoff, production finalization and business communication.

Enhanced incident and problem management provided Root Cause Analysis, business and technical process documentation, Disaster Recovery Planning and creation of task dependencies.

Provided 24/7 technical support for internal and external business that ensured data flowing successfully throughout Procter and Gamble’s backend applications.

Provided individual and group training, Cyclone application demonstrations and prepared documentation for end users that would be using this process.

PRIOR RELEVANT EXPERIENCE

Arch Communications-Cincinnati, OH (1995-2000)

EDI/Lockbox Operations Team Leader

EDUCATION

University of Cincinnati, Cincinnati, OH – Liberal Arts course work

University of Phoenix, Online- Approx 112 credits towards Business of E-Commerce and Technology degree

PROFESSIONAL DEVELOPMENT

Bronze Lean Six Sigma Certification, Certificate of Completion of Inovis BizManager Implementation – Project Management: Skills for Success – Foundation Certificate in IT Service Management (ITIL) – SOX Compliance– 1Sync Global Data Synchronization Implementation - Corporate Webinars - System Development Life Cycle Methodologies (SDLC)- Planned Development Project (PDP)- Dell Boomi Trading Partner Administration Certified 2022

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