Skills
Experience
DIANA LOPEZ
Restaurant Co-Manager
909-***-**** ************@*****.*** Pomona, CA 91766 My name is Diana Lopez
I have previously proven my ability to provide excellent customer service and resolve customer complaints in a timely manner. i possess strong problem- solving skills and the ability to multitask in a fast-paced environment. I'm aiming to leverage my abilities to successfully fill the Co-Manager role on your team.
• Customer Service • Inventory Accuracy
Employee Performance
Evaluations
•
• Investigating Problems
• Safety Issues Monitoring • Cash Handling and Security
• Team Training
Co-Manager, Cashier
GENE'S GRINDERS, La Verne, CA
June 2018 - August 2022
Operated cash register and accurately processed payments, returns, and exchanges.
•
• Provided efficient and courteous service to customers. Developed strong customer relationships to support satisfaction and loyalty.
•
Accurately processed customer payments using cash, credit cards, and checks.
•
• Enforced store safety and cleanliness standards, reducing hazards. Assisted in training new staff members on the safe handling and operation of equipment used in fabrication processes.
•
Processed returns and exchanges quickly while ensuring accuracy of store inventory records.
•
Cashier, Food Handler
PHILLY'S SANDWICH & GRILL, Ontario, CA
Certifications
Languages
May 2014 - June 2018
• Provided efficient and courteous service to customers. Operated cash register and accurately processed payments, returns, and exchanges.
•
• Assisted customers with locating items throughout the store when needed.
• Food Handler's Card
Spanish
Bilingual
First Language since birth
•