Customer Service Data Entry

ASHLEY GUNN

**** ******* **, **********, ** ***** 662-***-**** ************@*****.***

Objective

To obtain a challenging and excel in a position that offers opportunity and advancement for me to be able to leverage.

Experience

SALES REPRESENTATIVE AUTO PART STARKVILLE, MS 1/2017 – 12/ 2017

SET UP APPOINTMENTS WITH STORE OWNERS TO BRING IN NEW PRODUCTS TO THEIR INDIVIDUAL STORES.

Brought in new products to sell.

Stocked and made price tags for the new items brought into the store.

Set up displays.

Order items that were new and out of stock items

Managed other representatives to make sure products were properly ordered and stocked.

TELEPERFORMANCE HEALTHCARE CUSTOMER SERVICE WORK FROM HOME 12/2017 – 6/2018

patient intake paperwork, setting appointments, sending, and receiving correspondence, data entry, and maintaining referral files.

reviewing submitted documents to make sure they have the proper information for billing purposes.

CALL CENTER/RECEPTIONIST SITEL WORK FROM HOME 5/2018 – 11/2021

Use exceptional communication skills to assist customers with technological issues, as well as any problems or questions concerning billing or account information.

Use interpersonal skills when necessary and always maintain a professional attitude.

Worked effectively and timely to take many calls a day.

3rd Shift Medical Record Receptionist CIOX HEALTH WORK FROM HOME 11/2021 – 2/2023

Receive and process requests for patient health information in accordance with Company and Facility policies and procedures.

Maintain working knowledge of Company and facility software.

assist with patient walk-ins.

assist with administrative duties such as handling faxes, opening mail, and data entry.

schedules pick-ups.

Answering of inbound/outbound calls.

Responds to requests for patient records, both within the facility and by external sources, retrieving them and transmitting them appropriately.

Creates digital images of paperwork to be stored in the electronic medical record.

Skills & Abilities

CUSTOMER SERVICE

SALES

EMPATHY

FAST PACE

HEALTHCARE

INSPECTOR

WORK ETHIC

MICROSOFT

SCHEDULING

RECEPTIONIST

TEAMWORK

References

Available upon request

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