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Customer Service Security Officer

Location:
Mentor, OH
Posted:
September 26, 2023

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Resume:

Holland Michael

**** ******* **., ******, ****, *4060, US • 440-***-**** • adzy8m@r.postjobfree.com

Intuitive at writing reports, updating records, and juggling multiple tasks in a fast-paced environment. Dedicated to learning, growing, and succeeding in [Industry]. In all security matters, uses shrewd and prudent judgment. Communication skills

Conflict resolution techniques

Stationary surveillance

Safety and security

Superior customer service

Mentor High School - Mentor, OH

GED

Security Officer - January, 2023 to April, 2023

Highland Security & Invstgtn - Columbus, OH

Drafted reports of property damage, theft, accidents, and unusual occurrences to document daily activities and irregularities. Alerted law enforcement to suspicious activities and people. Protected personal and company property from robbery, vandalism, and unauthorized entry. Approved entrance papers and granted or denied building access. Respond to emergency calls and assist in the medical and restraint of people. Took part in staff meetings, special events, and professional development. Notified maintenance about any irregularities, such as fire and safety hazards. Ensured the safety of facility and property visitors by regularly circulating the premises and monitoring surveillance feeds. Monitors activity and traffic in assigned areas in order to enforce rules and regulations and to notify visitors of violations. Reviewed security camera footage and live feeds to spot trespassers and criminal activity. Monitored and authorized the entry and exit of [Number] employees and visitors every day. Patrolled and monitored the premises in a company vehicle, on a bicycle, and on foot. Acted quickly within [Number] [Timeframe] to minimize the risk of damage and injury in emergency situations. Greeted guests professionally and courteously in order to create a welcoming environment while keeping safety in mind. Keep an eye on security cameras in various areas of the facility. Secured [Number] doors in the office and the main building. Was in charge of the premises, which included the daily entry and exit of up to [Number] employees and visitors. Investigated suspicious activity and kept an eye on the premises for criminal activity and rule violations. Allowed approved people to enter secure areas with an escort. Checked and verified photo identification prior to granting facility access. Conducted [Timeframe] patrols of key areas to spot and control security concerns. Followed security procedures and escorted non-compliant individuals out of the building calmly and quickly. Work for a temporary agency

PROFESSIONAL SUMMARY

SKILLS

EDUCATION

WORK HISTORY

Shipping And Receiving - June, 2012 to August, 2013 Slabe Machine Products Co - Willoughby, OH

Had professional interactions with customers, peers, and [Job Titles], which aided in the development of clear communication and active listening skills.

BoulevTecnician - June, 2002 to August, 2003

General Electric On Highland Road - Highland Heights, OH HVAC Installer - May, 1997 to June, 2002

Arcing heating and cooling - Bedford Heights, OH

Air ducts, pipes, discharge valves, and flues were among the auxiliary components I assembled for heating and cooling equipment. Kept accurate records of work activities, time, materials, and faults on work orders. Used [Action] and [Action] to locate and mark pipe positions, hole passages, and duct connections in walls and floors. Installed, connected, and adjusted thermostats, humidistats, and timers for optimal performance. Fabricated, assembled, and installed ductwork and chassis parts using portable metal-working tools or [Type] welding equipment. Analyzed blueprints and manufacturers' design specifications to determine HVAC equipment configuration and complete proper installation. Worked in strict accordance with OSHA regulations and safety guidelines. Plastic injection molding experience. shipping and receiving experience in counting parts and boxing them up for delivery where I drove the van and dropped parts off to destinations. Excess parts were counted and put away and computerized and organized on shelves. Have standing and sitting tow mo experience. Hard working, team player, and take pride in all aspects of any job ADDITIONAL INFORMATION



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