Chavon Pryor

Objective: To obtain a full-time position that will draw on a culmination of my skills and knowledge acquired though my previous experience and Education. Columbus, OH 43235

adzy78@r.postjobfree.com

+1-614-***-****

Authorized to work in the US for any employer

Work Experience

Esthetician

Allure artistry studio - Columbus, OH

May 2020 to Present

Providing Microblading services

Lash extensions

Lip blushing

Tax Preparer

IN AND OUT TAXES - Columbus, OH

January 2012 to Present

Skills Used

Verbal, Email, Fax, Copier, Scanner and Success Tax Solutions.com PSR - Patient Service Representative

Quantum Health - Dublin, OH

March 2023 to August 2023

Helping members navigate their insurance health plan from their employer, calling pharmacies, handling claims, putting in prior authorizations. Handling CPT codes, Diagnosis codes, reaching out to members and providers, handling premiums deductible and out-of-pocket. receiving core inbound calls at a high call volume. Being hands-on with members providers and PBMs reaching out to TPAs for claims Customer Service

Amazon style - Columbus, OH

October 2022 to February 2023

Seasonal/temporary positions

Helping customers pick out clothes and providing the best fit items Customer Service Representative

Alliance Data - Columbus, OH

April 2019 to March 2021

Answering inbound calls and helping customers with whatever they may need,such as payments,using credit cards/Debit cards

Promotional plans and servicing their accounts with a professional demeanor Maintaining high call volume to meet demands of busy group Persuasive communication strategies to overcome objections Generated and mailed out updated statements

Utilized scripted conversation prompts to convey current account information and obtain payments

• Managed customer accounts

• Greeted customers

• Resolved customer issues

• Worked in the inbound call center

• Responded to inquiries and issues

• Collected and documented orders

Kroger Cashier

Kroger - Columbus, OH

November 2018 to March 2019

Extended seasonal position- checking, customers items out, using a check cash debit card, ebt. Etc. Helping with other minor things around the store.

Retail Associate

TJ Maxx - Columbus, OH

November 2017 to February 2018

Ringing customers items up, and taking cash, check and credit card payments. Helping customers with the fitting room, or locating certain items in the store. Hotel Front Desk Receptionist

Extended Stay Hotels - Columbus, OH

March 2016 to August 2016

Booking rooms, checking us in and out of the hotel, making keys for rooms, dealing with minor issues in the hotel.

Education

High school diploma or GED

Streator Twp High School - Streator, IL

August 2004 to May 2008

High school diploma

Skills

• DATA ENTRY

• SCANNER

• EXCEL

• MICROSOFT WORD

• Customer Service (8 years)

• Copy Machine

• Fax

• Accounts Payable

• Tax Experience

• QuickBooks

• Bank Reconciliation

• Journal Entries

• Financial Report Writing

• General Ledger Accounting

• Account Reconciliation

• Accounts Receivable

Certifications and Licenses

Tax preparation

Nattax.com

January 2015-March 2015

Additional Information

SKILLS

• Microsoft word, power point, and excel

• Data entry, Business Administration

Verbal, Email, Fax, Copier, Scanner and

SuccessTaxSolutions.com

Contact this candidate