Customer Service Data Entry
Resume:
Chavon Pryor
Objective: To obtain a full-time position that will draw on a culmination of my skills and knowledge acquired though my previous experience and Education. Columbus, OH 43235
******.*****@**.***
Authorized to work in the US for any employer
Work Experience
Esthetician
Allure artistry studio - Columbus, OH
May 2020 to Present
Providing Microblading services
Lash extensions
Lip blushing
Tax Preparer
IN AND OUT TAXES - Columbus, OH
January 2012 to Present
Skills Used
Verbal, Email, Fax, Copier, Scanner and Success Tax Solutions.com PSR - Patient Service Representative
Quantum Health - Dublin, OH
March 2023 to August 2023
Helping members navigate their insurance health plan from their employer, calling pharmacies, handling claims, putting in prior authorizations. Handling CPT codes, Diagnosis codes, reaching out to members and providers, handling premiums deductible and out-of-pocket. receiving core inbound calls at a high call volume. Being hands-on with members providers and PBMs reaching out to TPAs for claims Customer Service
Amazon style - Columbus, OH
October 2022 to February 2023
Seasonal/temporary positions
Helping customers pick out clothes and providing the best fit items Customer Service Representative
Alliance Data - Columbus, OH
April 2019 to March 2021
Answering inbound calls and helping customers with whatever they may need,such as payments,using credit cards/Debit cards
Promotional plans and servicing their accounts with a professional demeanor Maintaining high call volume to meet demands of busy group Persuasive communication strategies to overcome objections Generated and mailed out updated statements
Utilized scripted conversation prompts to convey current account information and obtain payments
• Managed customer accounts
• Greeted customers
• Resolved customer issues
• Worked in the inbound call center
• Responded to inquiries and issues
• Collected and documented orders
Kroger Cashier
Kroger - Columbus, OH
November 2018 to March 2019
Extended seasonal position- checking, customers items out, using a check cash debit card, ebt. Etc. Helping with other minor things around the store.
Retail Associate
TJ Maxx - Columbus, OH
November 2017 to February 2018
Ringing customers items up, and taking cash, check and credit card payments. Helping customers with the fitting room, or locating certain items in the store. Hotel Front Desk Receptionist
Extended Stay Hotels - Columbus, OH
March 2016 to August 2016
Booking rooms, checking us in and out of the hotel, making keys for rooms, dealing with minor issues in the hotel.
Education
High school diploma or GED
Streator Twp High School - Streator, IL
August 2004 to May 2008
High school diploma
Skills
• DATA ENTRY
• SCANNER
• EXCEL
• MICROSOFT WORD
• Customer Service (8 years)
• Copy Machine
• Fax
• Accounts Payable
• Tax Experience
• QuickBooks
• Bank Reconciliation
• Journal Entries
• Financial Report Writing
• General Ledger Accounting
• Account Reconciliation
• Accounts Receivable
Certifications and Licenses
Tax preparation
Nattax.com
January 2015-March 2015
Additional Information
SKILLS
• Microsoft word, power point, and excel
• Data entry, Business Administration
Verbal, Email, Fax, Copier, Scanner and
SuccessTaxSolutions.com
Contact this candidate