VANESSA ROCHA

**** ****** *****, ***** ****** –M.A. – 02375 Ph: 508-***-**** – E-mail: adzy52@r.postjobfree.com OBJECTIVES

Seeking an opportunity to grow professionally and contribute with my experience and knowledge to flourish within any position that I may encounter, while absorbing any and every experience along the way. CORE QUALIFICATIONS

During my 12 years of working in a Dental Office, I have taken on various responsibilities, from basic tasks of a receptionist when I first entered the field, to much more complicated duties of Assistant Office Manager, the title of which I currently hold today. I have undoubtedly gained a tremendous amount of experience and knowledge in managing a Dental Office. I genuinely love every aspect of customer service, as well as providing the best customer care every day. Most importantly, I understand and appreciate the importance of both teamwork and establishing great relationships with my co-workers. SKILLS AND KNOWLEDGE

Dental Credentialing and Contracting Patient Intake/Walk out, Insurance Coverage ED Accounts Receivable Accounts Receivable

Claims/Pre-Estimation Entry /Submittals Patient Scheduling / Insurance Verification Claims Collection, Follow-Up, and resolution Translation, Fluent in English, Portuguese (Portugal and Knowledge of Easy Dental and Eaglesoft, Dentrix, Brazil), Spanish and Cape Verdean Creole IDentalSoft and Practice Works Word, Excel, and NEA Fast Attach Insurance Web Portal Setup

EXPERIENCE

KAPLAN & LEVESQUE, P.C. – DBA: BROOKVILLE DENTAL ASSOCIATES 312 Bridge Street – North Weymouth, MA - 02191

Patient/ Insurance Coordinator – 4/26/2021 – Present RANIA S. MEHANNA, DMD, PC – DBA: HORIZON DENTAL

312 Bridge Street – North Weymouth, MA - 02191

Office Manager - 12/16/2015 – 04/18/2021

SRI DENTAL ARTS, PC – DBA: WEST ROXBUT DENTAL ARTS 1811 Centre Street– West Roxbury, MA - 02132

Patient/Insurance Coordinator - 12/02/2017 – 02/05/2018 Brockton Family Dental, Inc.

4 Main Street, Brockton, MA - 02301

Assist. Office Manager -11/2008 – 12/15/2015

All Care Dental of Everett 80 Chelsea Street, Everett, MA – 02149 Claims/Collections Officer - 08/2014 – 07/01/2015

Braintree Family Dental, Inc.

381 Washington Street, Braintree, MA –02184

Claims/Collection Officer -08/2013 – 03/01/2015

EDUCATION

Brockton High School

May 2004 - High School Diploma References upon Request