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Administrative Assistant Case Management

Buffalo Grove, IL
September 26, 2023

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Laura Radziwonskio


Looking for an administrative position which offers diverse job responsibilities. QUALIFICATIONS

● 25 years of increasing responsibilities in the Insurance industry. Reputation as a dependable and accountable employee.

● Successful track record with working independently in highly responsible positions.

● Strong organizational and interpersonal skills. Talented and determined individual who accomplishes results.

● A team player that can also adapt to change well.

● Proficient in Microsoft Word and Excel and the latest version of Windows Software.

● Knowledgeable in the SRS and vision system.


1984 to 1996, Financial Assistant and Claims Assistant, CIGNA Property & Casualty

● Collected written premium dollars by establishing solid working relationships.

● Resolved accounting differences between CIGNA and the broker/agent.

● Entered new Lost Time/Medical Only claims in the system

● Entered physician & attorney correspondence into the Omni workers compensation system.

1996 to 2010, Administrative Assistant, Underwriting Assistant, CIGNA/INTRACORP

● Supported 30+ nurses and a district manager involving medical case management services.

● Communicated with physicians for appointment verification.

● Assigned Nurse Case Managers based on geographical location, for claimant Return to Work.

● Assisted in quoting new policies for Yacht insurance and presented to the underwriter for approval.

● Entered policies and endorsements into the ACE computer system.

● Supported 50+ nurses and two district managers for Illinois and Ohio involving medical case management services.

● Entered correspondence in the OMNI system.

2011 to 2022, Work Comp Coordinator, Illinois Bone & Joint

• Supported 20 plus doctors for work comp patients

• Collect information regarding the work comp injury and entered in SRS/EPIC

• Assist with overflow calls for appointments

2022 to present, AON Corp, Account Specialist


1984, Resurrection High School


Peggy Dabels, 630-***-****

Carol Reyes, 312-***-****

Laura R

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