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Customer Service High School

Newark, DE
September 26, 2023

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Phone: 302-***-****

* ******* ***** ****** ** 19702

Deborah Johnson


Seeking a challenging position for career advancement to provide exceptional customer service to both internal and external customers.


1975 Mepham High School Bellmore NY

Diploma in General Studies

Work experience

April 2013 - Present PeopleShare Employment Agency Newark, DE

Loan Specialist

Responsible for mailing letters to other branches and inputting mortgage loans.

Review, edit and format letter documents using Adobe.

Work closely with Laser Pro.

Responsible for processing loan.

2006 - 2011 Christiana Care Health Service Newark, DE

Patient/Physician Access Coordinator

Responsible for verify accuracy of patient demographic and financial information

Responsible for securing the fiscal integrity of patient account by working insurance companies and doctor’s office to ensure that insurance requirement are met.

2002 – 2006 Wilmington Trust Company Wilmington, DE

CD & Saving Refinement Specialist II

Managed P & T input of deposits and debits.

Created and maintained new client account.

Distributed checks to other institutions for client’s minimum distributions

1994-2002 Wilmington Trust Company Wilmington DE

Central Desk Administrative Specialist III

Processed Collateral loan documents to ensure proper flow of documents between departments.

Analyzed and verified loan documents.

Managed and access Tracking System to allow the tracking of document.

Excellent Customer Skills

Proficient Computer Skills Including Microsoft Windows, Word, Excel, Also the Internet.

Effective Problem Solving Skills as Well as Reasoning Abilities.

Strong Oral, Written, and Interpersonal Communication Skills

Please No Sale Position, Thank You

References available upon request

Contact this candidate