CHARITY WASHINGTON

RETAIL MANAGER AND CONSULTANT

CONTACT

469-***-****

adzy1q@r.postjobfree.com

OBJECTIVE

Exceptionally organized individual with a background in Fashion, Music, Management and Design. High-level communicator with the proven ability to problem-solve, provide positive client experiences and exceeding sales goals. Seeking a role within a company driven by quality Customer Support, building client and consumer relationships, and an appreciation for high level design and creative leadership.

SKILLS

LEADERSHIP

CONSULTING

COMMUNICATION

PROJECT MANAGEMENT

DESIGN SOFTWARE

RETAIL MANAGEMENT

VISUAL MERCHANDISING

EXPERIENCE

Macy’s- Customer Experience Manager- Columbia, SC

March 2022- August 2022

Lead positive customer service behaviors and processes in the Furniture, Home, Beauty and Fine Jewelry departments. Ensure colleagues engage and build relationships with clients and provide a friendly, elevated shopping experience.

Review Sales and Star Rewards goals and results and strategize action for continued improvement

Manage all aspects of Selling Support including workload execution, visual merchandising, interior design as well as orders and deliveries.

Amare Fidem Styling- Fashion Stylist & Consultant- Columbia, SC

2020-present

Provide wardrobe styling, fashion styling, digital look-books, mood boards and creative direction services for individual clients and local organizations

Create fashion styling and interior decorating content for social media

Collaborate with seamstress, photographers, videographers and beauty stylists for various projects

Source clothing, shoes and accessories that accurately represents the client’s vision.

Target- Specialty Sales Team Lead- Columbia, SC

2017-2021

Created seasonal floor plan layouts that increased visibility of new trending merchandise, which allowed for a better customer experience

Hosted LTO collaborative launches and Guest-Engagement events to introduce new products, while building and maintaining client relationships

Developed training content for and monitored progress in sales, product knowledge, personal styling and visual merchandising skills, and marketing skills

EDUCATION

Benedict College

2014-2015

B.A.: Music Industry (Minor: Vocal Performance)

Midlands Technical College

2013-2014

Associate of Art

Contact this candidate