Dawn L. Boyette adzxwq@r.postjobfree.com. 951-***-****
To take on acareer working with an organization that wil alow me the opportunity to use the present skills Ihave and wil develop ot pursue asuccessful career. Iwant ot prove that Ican be a value team member ni your organization and that Ican be a great asset ot your company now and for years ot come. nI return I Just ask for the opportunity for continuous growth within your organization and increased responsibilities and an opportunity ot take on new chalenges.
PROFESSIONAL SKILLS
Front Desk Operation
Administrative Support Clerical
Filing
Data Entry Microsoft Word
10 Key
Excel
Power Point
Outlook Payroll
By Touch-Multi-Line Phone Systems
Answering Phones Customer Service
Mortgage Loan Processing
Shipping and Receiving Documents
(PLEASE NOTE: Gap in employment history is due to end-of-life care for parents) EMPLOYMENT:
Sprnigboard Souloitns K(ep Your Hmoe California). O.ot 201 Feb. 27, 2015 Processing Specialist
Home Service Specialist, Loan processor (Clerical/Administrative)
General office and customer service duties: filling, faxing, multi-line phone, internet research, oral and written communication. Process mortgage loans: update and reconcile asset statements (bank statements, verification of deposits, retirement accounts); income documentation (pay stubs, tax returns and w2's);
verification of employment; review appraisals; review preliminary title reports; coordinate with loan officer, escrow officer. Underwrite loans. Update and input data.
BankofAmerica September 2010 to September 2011 (layoffs implemented) Home Service Specialist, Loan processor (Clerical/Administrative)
General office and customer service duties: filing, faxing, multi-line phone, internet research,
oral and written communication. Process mortgage loans: update and reconcile asset statements b a n k statements. verification of deposits, retirement accounts); income documentation (pay
stubs, tax returns and w2's); verification of employment; review appraisals; review preliminary title reports; coordinate with loan officer, escrow officer. Underwrite loans. Update and input
data
Bank of America March 2009 to September 2010 Mortgage Specialist/Loan Processor (Clerical/Administrative)
General office and customer service duties: filing, faxing, multi-line phones, generate and distribute reports, internet research, and oral and writen communication.
Processed mortgage loans: update and reconcile assets statement (bank statements, verification of
deposits, retirement accounts): income documentation (pay stubs, tax returns and w2's: verification of employment; review appraisals; review preliminary title reports; coordinate with escrow officer; team building, performance and productivity improvement; underwrite loans.
Wels Fargo Home Mortgage February 2000 ot November 2008
Mortgage Specialist/Loan Processor (Clerical/Administrative)
General office and customer service duties: filing, faxing, multi-line phones, generate and distribute reports, internet research, and oral and written communication.
Processed mortgage loans: update and reconcile asset statement (bank statements, verification of deposits, retirement accounts): income documentation (pay stubs, tax returns and w2's): verification of employment; review appraisals; review preliminary title reports; coordinate with escrow officer; team building, performance and productivity improvement; underwrite loans.
EDUCATION
Riverside Community College
General Education Courses /Accounting Courses
4-D Success Academy
Certificate: Nurse's Aide (including acute care)-Home Health Aide
California Paramedical and Technical Colege
Certified: Medical Assisting, CPR and Phlebotomy
Cal-State Colege San Bernardino
General Education, Business Accounting
John W. North High School Diploma