MICHELLE ANDERSON

*** * ********* ** ******* KS 66030

913-***-**** adzxqv@r.postjobfree.com

OBJECTIVE

To obtain a position, using my talents and abilities to be a positive contributor to my place of employment.

SKILLS

· Exceptional knowledge of Microsoft Office

·Typing skills of 8400 keystrokes in 5 minutes

·Exceptional filing and organizational skills

·Excellent written and oral communication skills

·Customer relations; customer service background

·Self-motivated; multi –tasking; problem solver

·5 years notary experience, with loan closings of all types

·Proficient with Quick Books Online

EXPERIENCE

June 2016-present

March 2015-June 2016

2014-2015

2010-2016

Owner, Signing Agent, Metro Notary Services

·Complete loan closings from the beginning to the end of the process. Accept and confirm closings by phone and online; log online and print out documents as they come in; physically perform closings myself; scan and email or fax required documents; log online and finalize completion reports with title and signing companies; perform quality control on all notarized and signed documents; and hand deliver documents to local title companies and to shipping companies. As well, take care of billing and invoicing for the notary service. Making certain that all title companies are invoiced for work completed and bills created for all notaries who perform the closings.

MEMBERSHIP AUDITOR, BLUE CROSS BLUE SHIELD OF KANSAS

Processed enrollment forms, change forms, and cancellation requests for Individual Business Policies for Health, Dental, HIP, and Cancer. Process enrollments for First Choice as well as Direct Enrolled, make adjustments to policies due to Medicare Reports, Overage Dependent Reports as well as processing Plan 65 enrollments. Responsible for pre-screening applications, verifying information through sources within the company, and data entry to complete the enrollment process. Required confidentiality and ability to follow all HIPPA procedures. Well versed in programs such as Mac, Imaging, Blue Connect, EIM, ESM, On Demand, KCAPS, Blues Enroll, Client Letter, Autocapture, Print to Image, Merma, and Lotus Notes, Membership Eligibility, Mask, and CMS. As well I have continued to help with group enrollments and processing finance payments when needed.

MEMBERSHIP AUDITOR, BLUE CROSS BLUE SHIELD OF KANSAS

Processed enrollment forms, change forms, and cancellation requests for group policies of existing and new groups. Responsible for pre-screening applications, verifying information through group contacts and sources within the company, and data entry to complete the enrollment process. Required confidentiality and ability to follow all HIPPA procedures. Well versed in programs such as Mask, Imaging, Blue Connect, EIM, ESM, On Demand, KCAPS, Blues Enroll, Client Letter, Autocapture, Merma, and Lotus Notes and some Membership Eligibility.

SIGNING AGENT and BILLING SPECIALIST, THE NOTARY SPOT

·Complete loan closings from the beginning to the end of the process. Accept and confirm closings; log online and print out documents as they come in; call other notaries at times to cover closings we have accepted; physically perform closings myself; scan and email or fax required documents; log online and finalize completion reports with title and signing companies; perform quality control on all notarized and signed documents; and hand deliver documents to local title companies and to shipping companies. As well, take care of billing and invoicing for the notary service. Making certain that all title companies are invoiced for work completed and bills created for all notaries who perform the closings, and maintaining a W9 data base of all notaries in order to process tax work at the end of the year.

1994-2010

OWNER/OPERATOR, HELPING HANDS CLEANING SERVICE

·Maintained a large base of clients providing services for routine, new construction, relocation (move out), and deep cleaning for residential and commercial locations. Provided on call services for several local construction companies and local realtor offices. Performed contracted services to several large apartment complexes and college dormitories. Ran this business from scheduling to servicing and bookkeeping and accounting for nearly 17 years as a sole proprietor.

1992-1994

OWNER/OPERATOR, MICHELLE’S DAY CARE

·Experienced in providing a safe, stimulating environment for young children; conducting individual and group activities to encourage learning and develop social interaction skills; preparing and serving children’s meals; maintaining appropriate records of attendance and activities.

1988-1992

GENERAL MANAGER, C&D SUPERFOODS

·Oversee all daily operations of grocery, dairy, frozen foods, general merchandise, and health and beauty care departments. Train, schedule, evaluate, and lead staff of up to 15 in all store functions. Manage labor relation issues, payroll, client service, safety, security and sanitation. Supervise department presentation and merchandising to maximize sales and profitability. Identify and resolve problems during store walkthroughs and ensure accuracy of warehouse receiving and inventory.

EDUCATION

2010-2023

2015

1991

National Notary Association Training for Signing Agents

Accurate Data Transfer

BCBSKS

High School Diploma

Baldwin City High School

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