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Customer Service Data Entry

Location:
Cornelius, NC
Posted:
September 25, 2023

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Resume:

Valerie Storey-Laidford

Kannapolis, NC *****

980-***-****

adzxqi@r.postjobfree.com

EXPERIENCE

Amada Senior Care, Huntersville NC – Personal Care Aid

**/****- *******

Assist client with ADL (Activities of Daily Living)

Assistance with meal preps

Provided Transportation to and Dr. Appointments

Provided Light House Keeping

Communicated daily with case coordinator and site nurse

Comfort Keepers, Salisbury NC - In Home Personal Care Aid

01/2021-04/2022

Assist client with ADL (Activities of Daily Living)

Assistance with meal preps

Provided Transportation to and Dr. Appointments

Provided Light House Keeping

Communicated daily with case coordinator and site nurse

CABS Home Care Agency, (Remote) – Case Coordinator

02/2010- 12/2020

Perform the initial assessment, annual reassessment and change of condition assessments of participants in their home environment which may include supportive housing in nursing and assisted living facilities and coordinates the plan of care with appropriate resources

Provide treatments and health education for participants and or caregivers in their home

Direct the provision of personal care, nursing rehabilitation tasks and other work of Home Health Aides and participant caregivers in the home

In conjunction with the Director of Nursing, act as the liaison between the contracted home health agency and the center

Send HHAs out to various assignments

Ensure all cases are covered

Find replacement HHAs in case original HHA is unable to assist patients

Perform attendance checks

Coordinate services between patients and nurses

Prioritize duties daily

EDUCATION

ASSOCIATES IN BUSINESS ADMINISTRATION, Professional Business College

08/2009-05/2011

SKILLS

All Microsoft Office

Time management

Type 50 wpm

10 Key

Leadership

Data Entry

Customer Service

Case management

COMMUNITY ADVOCACY

Future Growth Development, Charlotte, NC - Mentor Advocate

10/2017- PRESENT

Leader and Executive Director of a local nonprofit that advocates for disenfranchised youth within the Charlotte local communities. Future Growth Development hosts a series of training and workshops, such as financial literacy, conflict resolution, college readiness, entrepreneur readiness, etc.



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