Vishaka Srinath
Annandale, NJ *****
*********************@***********.***
Experienced customer relations professional seeking to become a valuable asset within a reputable company that encourages and promotes professional growth. Work Experience
Technical Documentation Specialist
Trident Maritime Systems - New Jersey
October 2022 to Present
Write and edit technical documents. Work with senior members of our QA department to establish publishing strategies. Revise our procedures and documentation that govern our internal and external policies and processes. Drive process improvement of quality across all our deliverables Inbound, Problem Solver, Line Loader, Pallet Receiver, Warehouse Worker Amazon TEB9 - Somerset, NJ
October 2021 to Present
Problem solving using softwares, hazmat tickets, ISS tickets, Inbound prep. Support Coordinator
NJ division of developmental disabilities - Trenton, NJ June 2020 to November 2021
Case management, ISP documentations, Benefits and Grants checks, Housing approvals. DSP (Direct Support Professional)
Alternatives. Inc - Raritan, NJ
October 2018 to March 2020
ISP documentations, day to day activities, client handling, educating families on caring for the disabled Assistant Manager
Days Inn Beach Resort - Chincoteague Island, VA
February 2017 to November 2017
Payroll, scheduling, Front desk management, Hiring, inventory upkeep. Day Staff/counseling
Helpline Children‘s home - Bangalore, India(volunteering) July 2014 to December 2015
Day to day activities related to children,working with disabilities present in children (IEP), dealing with adoption paperwork and scheduling
Event Coordinator, Content Writer
Vathsalya Charitable Trust - Bangalore, India
May 2012 to June 2014
Covering an event for a magazine, editing photos and writing columns. National Geography – Contract Travel Photographer
2013,2014,2015 - Kenya, South Africa, China,Egypt, Italy Vatican
Editing photos using lightroom, photoshop, traveling and researching about location and location selection.
Education
Certification in Data analytics
Google Merit America - Annandale, NJ
March 2022 to September 2022
Diploma in content writing, photography
B.A(Bachelor of Liberal Arts) Christ university - Bangalore, India January 2010 to December 2010
Bangalore, India Bangalore, India
Skills
• Fluent in English, Hindi, Kannada and Urdu. Good communicative skills. Computer programs- Word, Excel, PowerPoint and MS office. Data Analytics skills-SQL, R programming language, Tableau Design software
• Photoshop, Lightroom, Movie maker and InDesign Strategic thinking regarding the given goals / projects. Out of the box ideas regarding marketing and product launches. Product design and presentation. Media handling and public speaking, with high light in managing company media releases. I, Vishaka Srinath, hereby state that the above information is true and valid.
• MySQL
• Java
• Data Warehouse
• Kronos
• E-commerce
• Visio
• Sales
• QuickBooks