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Information Technology Change Management

Location:
Ashok Nagar, Karnataka, 560001, India
Posted:
September 25, 2023

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Resume:

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CONTACT

Delhi, India ******

+91-783*******

adzxha@r.postjobfree.com

SKILLS

• OCI Administration

• Linux Server Administration

• Incident Management

• Change Management

• Server Patching

• Infrastructure updates

• Ansible and YAML syntax

• Compliance & Security Audits

• Security Tools Management

• Documentation and reporting

CERTIFICATIONS

• RedHat Certified System

Administrator

• OCI Certified Security Professional

• OCI Certified Cloud Operations

Professional

• OCI Certified Architect Associate

• OCI Certified Foundation Associate

• AWS Certified Solutions Architect

Associate

SOFTWARE & TOOLS

• Service-Now

• Team Assist

• JIRA

• Confluence

• Vcenter

• Ansible Tower

• RCP (Risk Base Continuous Patching)

• HMC (Hardware Management

Console)

SUMMARY

A results-driven IT professional with 13+ years of experience managing servers, IT infrastructure, and data center operations, including 8+ years of relevant experience in management and administration of Linux servers. Expert problem solver and troubleshooter in managing systems, projects, and teams in a variety of IT environments.

EXPERIENCE

Cloud & Security Administrator, 08/2022 - Current

Oracle India Pvt. Ltd. - Noida, India

• OCI Administration - Tenancy, VCN, Compartments, Network Layers, handling firewalls, subnet, storage options, FSS, Block Volume, Object storage.

• OCI infra-administration (Install, configure, migrations, tuning, patching, administration & monitoring)

• Hands on experience in performance tuning, hardware upgrades, and resource optimization as required, Configure CPU, memory, and disk partitions as required

• Handling OS patches and upgrades on a regular basis and upgrade administrative tools and utilities. Configure/add new services as necessary

& OS related security vulnerabilities

• Hands on Experience with provisioning storage, compute nodes, network. and understanding requirements for the same.

• Experienced with Ansible and YAML syntax

• Experienced with IaaS solutions: virtual machines/networks, cloud identity, security models, cloud monitoring, logging, local and cloud storage.

• Well versed with ITIL based service delivery for Incident Management, Change Management, Problem Management, Capacity Management, Configuration Management

• Install, Configure and remediate security tools like Tanium, Cloud Gurad Linux System Administrator, 09/2019 - 08/2022

Kyndryl Solutions Pvt Ltd (Formerly known as IBM) - Noida

• Installation Of RHEL servers on demand (Server Build & Decommission)

• Configuration, management and troubleshooting of Linux servers

• Diagnosis and Maintenance of all type of Server's Hardware & OS related problems

• Monitoring system performance includes Memory, CPU, Swap, Network and Disk activities and taking corrective actions as per defined process.

• User/Group Account Management: Create, Modify, Delete, Disable & Password Reset.

• Managing & Administration of file/directory permissions and ownerships.

• Job Scheduling and task automation using Crontab

• LVM Administration: File system creation, extension & decommission.

• Creating & expanding volume groups, logical volumes & file systems.

• Server Patching and software installation using yum, rpm & Ansible Tower

• Kernel performance tuning.

• Maintain detailed and up-to-date licenses and hardware/software inventory

• SRM agent installation and configuration

AFTAB AHMAD

Linux Administrator, 01/2020 - 07/2021

IBM India Pvt Ltd - Melbourne, Australia

IBM India Pvt. Ltd. assigned me to an on-site project in Australia for a client named Red Energy to understand the client's requirements and migration of Linux servers.

Senior Analyst, 03/2015 - 09/2019

HCL Technologies Ltd - Noida

• Provide day-to-day support/administration of OS (Linux/Unix)

• Direct OS- level patching and remediation activities as defined in the action plan

• Run jobs and workflow for RHEL8 servers via Ansible tower

• OS hardening for Linux server as per global tech-spec

• Add, restore and delete the snapshot backups of Linux servers via vcenter

• Analyzing system logs and identifying potential issues with servers

• Provide technical support to internal stakeholders through the ability to analyze, troubleshoot, and solve complex technical problems across multiple technical disciplines

• Provide support for issue escalated in off-hour and available for 24x7 on-call production support on a rotation basis

• Resolving vulnerability issues and hardening OS with every release/patch cycle and whenever new vulnerability are found

• Communication & Coordination with vendor, client and applications team on Change Request implementation

• Implement OS audits/compliance through tools and scripts as required by compliance team

Senior Executive, 05/2008 - 03/2015

EXL Services Pvt Ltd - Noida

• Responsible for answering customer calls regarding technical issues and abide by the prescribed norms

• Troubleshooting for technical issues related to computers/peripherals faced customers

• Providing technical assistance to users in the areas of software, hardware, network, OS, applications & printers

• OS along with LAN configurations and applications

• Installing and configuring operating systems, application software, anti- viruses, system hardware & printers

• Managing user accounts, home folders, profiles and user passwords EDUCATION

Master of Business Administration: Information Technology, 2011 Sikkim Manipal University - New Delhi, DL

Bachelor of Science: Information Technology, 2007

Kurukshetra University - Kurukshetra, HR

Intermediate: Science & Maths, 2004

R.K.Mehta Inter College - Gangoh, UP

High School: Science & Maths, 2002

R.K.Mehta Inter College - Gangoh, UP

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