Poonam Poonam

**** *** ****** **, ********, Alberta Mobile-780-***-****

Email: adzxel@r.postjobfree.com

Summary

Highly enthusiastic individual looking for position in an office environment where I can use my skills, knowledge and experience to benefit my employer.

Skills

Working Independently

Microsoft word, excel and worksheet

Time Management

Organizational Skill

Communication

Documentation

Coordinator

EDUCATIONAL QUALIFICATION:

BSc. MEDICAL LABORATORY SCIENCES

Graduate in April-2018

B Tech. Technology Management General (NAIT)

Healthcare

EXPERIENCE:

Customer service representative at Pizza Firm, Edmonton, AB September 2019-December2019

Manage transactions with customers using cash registers

Scan goods and ensure pricing is accurate

Collect payments whether in cash or credit

Cross-sell products and introduce new ones

Resolve customer complaints, guide them and provide relevant information

Greet customers when entering or leaving the store

Maintain clean and tidy checkout areas

Track transactions on balance sheets and report any discrepancies

Bag, box or gift-wrap packages

Handle merchandise returns and exchanges

Front Desk Receptionist at Pacific Immigration Services, Edmonton, AB.

Greet and welcome guests as soon as they arrive at the office

Direct visitors to the appropriate person and office

Answer, screen and forward incoming phone calls

Ensure reception area is tidy and presentable, with all necessary stationery and material.

Provide basic and accurate information in-person and via phone/email

Receive, sort and distribute daily mail/deliveries

Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges)

Order front office supplies and keep inventory of stock

Update calendars and schedule meetings

Attend the calls and transfer the calls to required department.

Arrange travel and accommodations, and prepare vouchers

Keep updated records of office expenses and costs

Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing

Server and doing production at Marble Slab Creamery, Terrace Road, Capilano, Edmonton, AB.

May 2020-July 2021

Serving customers

Making ice cream (production)

Making ice cream cakes

Love to decorate different deserts

Maintain the proper hygiene

Ensure everything is setup properly

Train the staff

Introducing new offers

Maintain stock and reports

Allot duties to staff members

Handling cash

Work flexibility

Little Caesars Food Service Supervisor at Calling wood, Sherwood Park and Jasper gate's location: -

July 2021-Present

Training staff, organizing duties and supervise them

Ordering inventories

Keep records of inventories

Making payroll and schedule

Following all the standards while performing all the job duties at store

Interviewing and hiring new employees

Making dough

Doing all the other job duties front and back.

LANGUAGE KNOWN:

English, Hindi, Punjabi.

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