A SHANKAR

** ******** *****, ******

adzxe3@r.postjobfree.com +91-978******* street Ganapathi NagarVillapuram

Madurai – 625012

KEY SKILLS PERSONAL SUMMARY

Hotel A Talented Hospitality Professional with over 10 years Industrial

Management experience, an exceptional eye for detail and a drive to further my

Front & Back of career within the hospitality sector.

house Operation

Five-star Dining PROFESSIONAL EXPERIENCE

Menu

Development COSTA CRUISE LINE FROM JAN 2014 – TILL NOW AS A

Guest RESTAURANT WAITER

Service

Excellence i. Responsible for all food and service related issues within

Multi-outlet my work station and serves passengers according to the

highest standards set by the cruise line.

Operation

ii. I know passengers by name, escorts them to their tables,

Got Knowledge presents the food and beverage menus, suggest particular

of MS Word& courses and wines and I always answer to any questions

Excel they may regarding menu items and wine list.

iii. I have done USPH regulations and to make sure that all

work is carried out according to these standards.

EDUCATION &

iv. Attends various training session organized by direct

TRAININGS supervisors and the head of the department.

v. Responsible for setting the tables, obtaining and

Certificate of hotel arranging linen, silverware, chinaware and glassware.

management(2006 to 2009)

16 Weeks of insdustrial training GREEN PARK, CHENNAI DEC 2012 TO DEC 2013 AS A

at EMERALD PARK (Chennai in

BARTENDER.

2007)

Training of HESS (Health, i. Ensuring a smooth service sequence taking account of

Environment, safety & security) the service standards and the satisfaction of guests.

ii. Is responsible for the service of beverages to the for the

Training in Crowd Management. guests in a friendly and courteous manner in the bars.

iii. To provide efficient, expedient and courteous service to

Got Award for best drink the guests leading to total guests and company

promotion. satisfaction.

iv. Is responsible for the cleanliness, maintenance and

2004 – 2006 v.

upkeep of all equipment’s, Furniture and stations.

To check all glasses, crockery and other items needed

before putting them in use.

High school & intermediate

COURTYARD BY MARRIOT, CHENNAI FROM NOV 2011

TO NOV 2012 – AS A BAR TENDER

i. Greet guests, take beverage orders from restaurant

waiter or directly from guest.

ii. Mix drinks, cocktails and other beverages as

ordered and in compliance with company

standards.

iii. Check identification of guests to verify

age requirements for purchase of alcohol.

HOTEL RADHA REGENT, CHENNAI FROM MAY

2009 TO OCT 2011 – GUEST SERVICE ASSOCIATE

i. Greet guests, take beverage and food

orders directly from guest.

ii. Having knowledge of general wine, beer,

and alcoholic beverage the bar serves, to

be able to make recommendations and

answer questions.

iii. Keeping the bar top stocked with

everything guests may use.

REFERENCES

RANJITHKUMAR RANGANATHAN(ID NO-505605)

SPECIALITY RESTAURANT COST A CRUISE LINE

MANAGER +918*********)

adzxe3@r.postjobfree.com

Contact this candidate