Data Entry Customer Service
Resume:
Regina Bacile
Receptionist
Lake Helen, FL *****
**********@***.***
Authorized to work in the US for any employer
Work Experience
Front Desk Receptionist
GrandVilla of Deland - DeLand, FL
February 2022 to August 2023
• Greet families, direct them to residents rooms,residents, coworkers, fed ex, UPS, USPS, walk-ins
• Answer multi-line phone
• Direct calls to appropriate persons
• File, make copies
• Organize files
• Answer residents questions, input complaints
• Stock office supplies
• Data entry, Microsoft outlook, word
• Complete open and closing duties
• Sorting mail and delivered packages
Admin/ Receptionist
Ridgecrest Nursing and Rehabilitation Center - DeLand, FL November 2017 to February 2019
1. Front office= multi-line phones, faxing, emailing, filing,excel, microsoft Outlook, meeting greeting families, handling resident withdrawals/deposits, receiving and inputting monthly residents payments, meeting resident family with info and directions to resident rooms Housekeeping
Laundry
Front counter
Mitchell Cleaners - DeLand, FL
November 2009 to April 2017
• Cashier/ Presser
• Answer phones
• Customer service
• Shirt finisher
• Silk finisher
Front desk/ Quality Assurance Specialist
Applied Concepts - Lake Mary, FL
October 2007 to April 2009
• Multi-line phones
• Data entry
• Filing
• Conduct surveys
• Excel
Administrative Assistant I
GI Broadband - DeLand, FL
October 2006 to August 2007
• Multi-line phones
• Data entry/Excel
• Filing
• Stock office supplies
• Perform background checks
Education
High school or equivalent
Skills
• Receptionist (5 years)
• Filing (5 years)
• Data Entry (5 years)
• Customer Service Skills (10+ years)
• Microsoft Word (1 year)
• Clerical (5 years)
• Microsoft Office (Less than 1 year)
• Front Desk
• Hospitality Experience
• Multi-line Phone Systems
• Customer service
Certifications and Licenses
Driver's License
Assessments
Customer focus & orientation — Proficient
January 2022
Responding to customer situations with sensitivity Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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