Susan Punchur
Susan Punchur
Perry Hall, Maryland 21228 443-***-**** **********@*****.*** LinkedIn Link Summary
Strategic Human Resources professional with 20+ years of comprehensive experience in a variety of HR functions in benefits & negotiations, talent management, Well versed in HRIS systems to improve organizational performance, develop policies and procedures to ensure compliance and to meet the business needs. Established and self-motivated, with excellent analytical, oral, and written communication skills and the ability to meet deadlines while maintaining positive relationships with client groups and leadership. Core Competencies
Full-Cycle Hiring Process
Full-Cyle Payroll
Effective communication
Employee Relations
Workplace Safety
Influential and Impactful
HR Policies/Law/Compliance
Team Development
Multi-Site Operations
Operations Management
Onboarding
Union/Non-Union environment
Leadership abilities
Training & Development
Talent Strategy & Execution
Proficient in all Windows 10 Applications I PowerPoint I Outlook I Google Docs I Notary Professional Experience
Legends Limited - HR Manager August 2022 – September 2023 MD/DC Offices
• Hired as the first on-site HR Professional to create change, training, and opportunities.
• Identify, evaluate, and solve hiring challenges by recruiting top talent.
• Assist with or prepare and updates policies and roll-out to employees.
• Salary benchmarking.
• Created On-boarding process.
• Compiled compensation information to ensure employees were being paid market value and adjusted accordingly.
• Oversee 60 day and annual performance evaluations to ensure they are completed timely and constructive.
• Full Cycle Payroll utilizing UKG, HRIS system.
• Work with Operations staff on weekly training to deliver unique and reliable solutions initiatives.
• Handle FMCSA Clearing House, consortium, and SAP programs for the CDLA & B Delivery team.
• Manage and resolve complex employee relations issues; conduct effective, thorough, and objective investigations.
• Responsible for relationship management with functional business leaders to ensure day-to-day operations function consistently and in alignment with firm strategy e.g., employee engagement, retention, training & culture/diversity/inclusion.
• Worked with OPS Manager to create a safety team, educated and trained OPS on safety compliance and OSHA.
• Managed all workers’ compensation claims, managed light duty, and return to work.
• Created and maintained confidential records, such as employee records, medical records, salary & more.
• Created Job Descriptions for all roles to ensure accountability. Bond Distributing Company - HR Director January 2022 – July 2022 Baltimore, MD
• Hired as the first HR Professional to create change and structure to a 3rd generation business.
• Union/Non-Union environment of 40 CDL Drivers and 32 warehouse employees over 3 shifts.
• Mediating and suggesting solutions to employee disputes (Union/Non-Union).
• Managed to improve company culture while realigning duties and positions within the operations department.
• Employee Relation, Talent Management, and compliance Susan Punchur
• Created policies and revisions as needed.
• Managed Payroll Department and acted as back-up while implementing new processes within the Paycom System.
• Compiled compensation based on market value.
• Train 6 Supervisors across 3 shifts; employee relation process’, accountability, basic PC skills
• Created Job Descriptions for all roles.
• Created and managed, Consortium/FMCSA DOT requirements for 28 CDL drivers, background, and drug policy, E-Verify, FMLA and LOA process.
Monumental Supply Company- HR Manager February 2019 – January 2022 Baltimore, MD
• Act as the single point of contact to 48 employees; address issues, respond to inquiries regarding policies, procedures, benefits, LOA Leave of Absence and training.
• As Benefit Administrator I negotiated annual costs and changes for new health plans with the broker.
• Managed benefits programs; health, life, HRA, FMLA, STD, and EAP program.
• Managed Full cycle payroll using Paychex.
• Researched and replaced Benefits Broker, negotiated new benefit packages.
• Created and managed, Consortium/FMCSA DOT requirements for 28 CDL drivers, background, and drug policy, E-Verify, FMLA and LOA process.
• Created new performance reviews and trained managers on the importance.
• Partner with and coach leadership team to facilitate organization and culture change.
• Created Job Descriptions for all roles to ensure understanding and accountability.
• Created and managed, Consortium/FMCSA DOT requirements for 28 CDL drivers, background, and drug policy, E-Verify, FMLA and LOA process.
• Prepare and conduct new hire onboarding, employee separation notices, conduct exit interviews.
• Coordinate training leadership on interviewing, hiring, terminations, promotions, performance review and safety.
• Conducted harassment training.
• Identify legal requirements and government reporting regulations affecting human resource functions and ensure process was compliant.
• Represent employer at DLLR/WC hearings.
• Managed and completed all Unemployment requests through the BEACON portal.
• Responsible for recruiting, hiring; background check, drug testing, E-Verify, onboarding and terminations.
• Update and maintain handbook policies and practices.
• Manage all 401(k) responsibilities: loans, annual meetings with John Hancock
• Partner with the Owners, President and Controller on All HR related matters and decisions.
• Manage all claims and partner with Facility Manager on Workers Comp RTW (return to work) and Safety
• Implemented employee moral functions, employee of the quarter program, monthly employee birthday and anniversary celebration, plan retirement lunches.
LAI International – Benefits and Leave Coordinator/Admin.- Multi-State October 2010– January 2019 MD/NY/AZ/ME/MN
• Manage the daily office functions in the Westminster office with the emphasis on HR functions.
• Responsible for the assessment, negotiations with Benefit Broker, implementation of Employee Enrollment benefits packages for Five Offices – 480 Employees, including group health, dental, vision, disability, life insurance, leave of absence, workers compensation, and 401(k) plans.
• Manage, communicate, and tracks the group leaves; FMLA, STD, LTD, Workers Compensation, and Employee Leave Management
• Represent employer at case DLLR/WC hearings.
• Track and communicate trends regarding types and frequency of injuries and corrective actions through employee education and training sessions.
• Conduct across all sites, benefit orientation and training.
• Manage Benefits negotiations with broker, enrollment, and onboarding.
• Champion and manage company wellness program for all 5 offices, launching health initiatives and events.
• Managed EEOC investigations with HR Manager and VETs reporting
• Site Safety lead, implementing company safety along with OSHA compliance and reporting.