Customer Support Representative

Customer Support Specialist

Objective

Brandis To leverage my strong communication and problem-skills in a customer- centric role as a Customer Support

Douglas Representative.

Aim to provide exceptional service to customers by addressing their inquiries, resolving their concerns, and

ensuring a positive customer experience.

Experience October 2020 - February 2021

Customer Support Representative Good Will Industries

Maintain daily pro-active communication with customers, as well as external and internal customers.

Collaborate, problem-solve, and strategize with team members on upcoming instore events, and meetings.

Assisted customers with their orders by listening pro-actively to their needs and requests and help resolve their issues.

August 2016 - February 2018

Customer Support Representative Studio 6 Extended Stay

Perform all check-in and check-out tasks while multi-tasking on the computer. Handle in-person and phone calls of customers’ issues/complaints while ensuring world class service.

Managed customers inquiries on varies request and services that were offered through the Studio 6 company in a timely and professional manner.

Collected necessary customers’ information on exact dates, times, and length of stay.

September 2011 – August 2014

Customer Support Representative ASM Global Services

Interacted positively with customers, concessions and management while maintaining a working relationship with customers and co-workers.

Knowledgeable about the stadium and services to assist all guests.

Education Skills

May 2023 - January 2024 • Clear Communication

Cert. Information Tech • Attentiveness

University of Phoenix • Problem Solving

• Organization

Interests Contact

Assist and inform 319-***-**** customers about the adzx3d@r.postjobfree.com

company’s products and

services to ensure smooth interaction.

Contact this candidate