Customer Service Delivery Driver
Resume:
Kurt Bosse
Knoxville, MD *****
*********@*****.***
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Panera Bread Associate Trainer
Panera Bread - Frederick, MD
May 2019 to Present
During my time in this location, I have done every job that air is inside the store or from the dining room, which consists of busing tables and cleaning the dining room area as well as switching out coffees and ensuring that all drink stations are adequately stocked. Also, consist of helping customers who may need help to their table or may need help carrying something too heavy for them to handle out to their vehicle. Another task that I have had while at Panera is that I can keep a proper till and balance a register efficiently. Another job that a cashier must have is responsible for serving food out of the bakery and the bread and bagel wall. This imposes food safety and also the ability to use mechanical equipment properly to ensure that the product and myself are not damaged in use. I also have worked on the line as a cook. The line is broken into several stations. The stations that have the most common job are the salad sandwich and pizza station, and soups. All these stations, you make the items ordered by customers and have them ready promptly, often below 2 minutes per order. I have also been trained in the role of consolidator; this role inconsistent of sorting out all the food that has been made, either bagging or plating it so that the customer can grab it, and ensuring that orders go out correctly with the proper utensils and food inside the bags or on the plates. I have also been trained in several backup house jobs. One of the essential backhouse jobs I have done is responsible for trucks. While doing the truck delivery, I am responsible for properly rotating and inventorying all stock that we get in ensuring that everything that we ordered from the truck gets inside the store so that we are aware of what products we have and how much we have to ensure that we can run a business efficiently. I can by memory check off A manifest of up to 500 items. This job is also very physical because many things weigh anywhere between 5 to 50 pounds each. I am responsible for ensuring that they are placed safely put away and will not fall on any other associates. Another rule that I have taken on in the back of the house would be a dishwasher. I can operate a commercial-grade dishwasher and ensure that all plates and silverware and any other products that are being used on the line or the bakery Gray are safe to eat with and clean to ensure that customers do not complain and that they do not get dirty equipment causing a slowdown with the rest of the Store. Another role that I have also taken on at this location is I'm a delivery driver for larger orders over the amount of $250 that are slated for delivery by the customer. I am responsible for ensuring that I leave the store with everything I'm supposed to by checking every bag. I am also responsible for safely delivering the product to the customer and either delivering it to their destination area or setting it up in their designated area to their liking and then getting a valid signature for approval for purchase. Deli Associate
Weis Markets - Frederick, MD
January 2019 to May 2019
During my time at this job, I was responsible for inventorying stock. I also handled the day-to-day business of helping customers. This consisted of cutting meats suggesting what kinds of meats to use for their recipes. Also was in charge of making the deli's various foods that were cooked. I was also responsible for ensuring that the facility I was responsible for was cleaned correctly and kept sanitized to ensure food safety regulations were met.
Sells Associate
Ellen Fowler Jewelry - Knoxville, MD
January 2006 to August 2016
my job here was to help load vehicles with supply for craft fairs then travel to these events. i handled money for the company and ran sells thought different forms of transaction. i also learned minor ticks to the trade while working with ellen. i know how to repair and clean jewelry. Recreational Assistant
Arbuckle parks and rec - Arbuckle, CA
March 2015 to June 2016
I was part of a team that worked with his during seasonal sports ran through the Rec Center. I handled, communicated with customers, coaching t-ball. I also set up several significant events that consisted of games for kids, sign up booths for the seasonal sports. Farmer
Kurt Bosse pigs - Arbuckle, CA
January 2014 to June 2016
i raised pigs from young to full growth then sold them for butcher. i also handled any transactions between me and those buying my pig.
Education
Bachelor of Science in Emergency Management
American Public University System - Charles Town, WV September 2019 to December 2021
Associate in Science (AS) in Emergency Management
Frederick Community College - Frederick, MD
August 2016 to May 2019
High school or equivalent in General Studies
Pierce High School - Arbuckle, CA
August 2013 to June 2016
Bachelor's degree
Skills
• Welding (3 years)
• Cooking (2 years)
• Landscape Maintenance (10+ years)
• Meat Cutting (Less than 1 year)
• Retail Sales (4 years)
• Kitchen Experience
• Farming (3 years)
• Food Preparation (3 years)
• Construction
• Mowing (10+ years)
• Packaging
• Fabrication (3 years)
• Assembly (2 years)
• Mechanical Knowledge (Less than 1 year)
• Guest services (10+ years)
• Cash handling (10+ years)
• Lawn Care (3 years)
• Documentation review (3 years)
• Customer service (5 years)
• Food service (3 years)
• Emergency management
• Pet care (10+ years)
• Animal care
• Food Safety (3 years)
• Management (2 years)
• Quality Assurance (5 years)
• Customer service
• Veterinary experience
• Supply chain
• Supervising experience
• Leadership
• Research
• Restaurant experience
• PeopleSoft
• Management
• Training & development
• Data analytics
Awards
Golden State degree
May 2016
Certifications and Licenses
Firefighter I
January 2018 to Present
CPR/AED
January 2017 to January 2019
Hazardous Materials Operations
Present
Assessments
Cashier skills — Expert
April 2021
Counting cash, processing transactions, following written procedures, and attending to details Full results: Expert
Logic & critical thinking — Completed
January 2019
Measures a candidate’s ability to use logical approaches when solving problems. Full results: Completed
Delivery driver — Familiar
March 2021
Interpreting instructions or signs and solving problems Full results: Familiar
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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