Post Job Free

Resume

Sign in

Assistant Manager Customer Service

Location:
Lancaster, PA
Posted:
September 24, 2023

Contact this candidate

Resume:

AK Ashley Krepps

Lewistown, Pennsylvania ***** 717-***-****

adzwwq@r.postjobfree.com

PROFESSIONAL

SUMMARY

SKILLS Manager experience

WORK HISTORY MANAGER

Macy's

Accomplished multiple tasks within established timeframes. Onboarded new employees with training and new hire documentation. Cross-trained existing employees to maximize team agility and performance.

Maximized performance by monitoring daily activities and mentoring team members.

CAREGIVER, SPECIAL NEEDS 10/2012 to 10/2020

Supportive Concepts Lewistown, PA

Gathered evidence and served as witness in court proceedings. Used undercover operations, surveillance and interrogation to probe administrative, criminal and civil cases.

Implemented Type programs to prevent crime and improve outcomes of criminal investigations.

Organized agents' activities to protect people and property. ASSISTANT MANAGER 10/2017 to 10/2018

Payless Shoes Lewistown, Pennsylvania

Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.

Helped with planning schedules and delegating assignments to meet coverage and service demands.

Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences. Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.

ASSISTANT MANAGER 01/2016 to 02/2018

Jos. A. Bank State College, PA

Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.

Helped with planning schedules and delegating assignments to meet coverage and service demands.

Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences. Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.

PHARMACY TECHNICIAN 09/2004 to 10/2005

CCRX Newport, PA

Answered incoming phone calls and addressed questions from customers and healthcare providers.

Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy.

Counted and labeled prescriptions with correct item and quantity. Stocked, labeled and inventoried medication to keep accurate records. COUNTER MANAGER 10/2000 to 09/2004

Bon-Ton Lewistown, Pennsylvania

Operated cash register to accurately complete customer financial transactions.

Organized sale events and created eye-catching product displays to attract customers to Type counter.

Sold merchandise through effective customer service techniques and professional selling skills to reach productivity goals. Communicated regularly with vendors, planners, distributors and buyers regarding stock needs, customer preferences and special events. EDUCATION Lewistown Area Highschool, Lewistown, Pa 06/2001



Contact this candidate