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Customer Service Warehouse Associate

Location:
Toronto, ON, Canada
Posted:
September 24, 2023

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Resume:

ADADE DAVID LISTOWELL

** ****** ******

Toronto

Mobile: 437-***-****

E-mail:adzwsn@r.postjobfree.com

KEY SKILLS

Six-year experience in retail shop, sales, and big mall industry

Two year experience in warehouse work

Highly skilled in customer relations like welcoming and greeting customers

Have excellent written and verbal communication

Have very good leadership skills and ready to learn to adopt to new roles

Demonstrates ability to work under stress and to handle large volumes of customers while maintaining a good customer relation

Demonstrates ability to handle a cash register pertaining to established procedures and policies

Has knowledge of monitoring expiry dates

Has ability to make Daily Sales Reports (DSR)

Has energy to work 8 hours or more either on night day shift

Has ability to fill customer orders by obtaining items from shelves, freezers, coolers, tables, bins and containers

Has ability to stock shelves, move kids, mob, sweep, dumpster, and all cleaning jobs

Have proven record of marking price of all merchandise accurately by stamping and placing shelf tags or signs.

Healthy and physically fit and able to lift heavy objects from trucks for stocking or packing

Have sound computer skills

WORK EXPERIENCE

A AND C MALL, ACCRA-GHANA

January 2023 – May 2022

POSITION: STOREKEEPER

Project description: A and C is a shopping Centre in Accra. They sell all kinds of products such as stationery, appliances, household items etcetera.

Responsibilities:

Duties on this project include but not limited to:

Packing of goods at the store

Inventory taking

Stocking of goods on shelves

Checking expiry dates of items at the store

Cleaning of store and retail area.

WAYFAIR GROUP OF COMPANIES

POSITION: WAREHOUSE ASSOCIATE

January 2022 – December 2022

DUTIES:

Monitor incoming products from the shipping and receiving area.

Scan products and match codes to their allocations

Counts products to ensure accuracy

Help remove products from trailers and arrange them at a safer places or on skids

Able to lift weights up to 60lbs

Inspects products for defects and damages.

Check, very and fill customer’s invoices.

SLYKOS AUTOMOBILE PARTS, ACCRA

January 2020 –August 2021

POSITION: CASHIER

Responsibilities

Processing payments for customers

Closure of daily sales

Inventory taking

Participate in stock management and control

Inventory taking

OWL SECURITY SERVICE

MAY 2017- JANUARY 2019

POSITION: SECURITY GUARD

DUTIES:

Secure premises and personnel by patrolling.

Complete reports by recording observations, occurrences and surveillances activities.

Maintains safety environments by monitoring and setting building and equipment’s controls

Completes paperwork daily as a report required by the company.

Reports suspicious activity, criminal behavior and security breaches.

LC WAIKIKI. ACCRA GHANA

POSITION: customer service

FEBRUARY 2014 - MARCH 2015

Project description: LC Waikiki is a shopping center in Accra Ghana. They sell all kinds of products such as stationery, appliances, household items etcetera.

DUTIES:

handles customers complains

provides appropriate solutions and alternatives within time limits

keeps records of customer interactions

process customer accounts and file documents

Follow communication procedures, guidelines and policies, and also takes extra mile to engage customers.

DEGREES AND CREDENTIALS

2021- Bachelor of Business Commerce (Human Resource)

2016 – Diploma in Integrated Business Studies

20014 – High School Diploma

PROFICIENCIES

Fluent in; English,

Proficient in; Microsoft Office (Excel, Word, Power point) and Internet Applications.

INTEREST

Tennis, Reading and volunteering work



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