Customer Service Process Associate
Resume:
Skills
MS Office, Office Procedures, Multi-tasking.
Priyanka Kewat
Aim to contribute to the growth and success of the organization by being a positive catalyst and essential ingredient in the growth process by using my innovative acumen and expertise – in pursuit of excellence.
Experience
Summary
Roles and
Responsibilities Telephonic interactions with clients to follow up with their enquires and to find a suitable resolution to the issue faced by clients.
Filing complaints based on client inputs on call with regards to the issue faced by them on products or services Updating the policy for the insured as per agency instruction Processing Commercial and Personal Policies
Handling Renewals, Reinstatement, Cancellation and New business
Contact
**************@*****.***
Halisahar, West Bengal.
Evaluating different policies, As
per Agency instructions.
Process Associate
Marble Box
May 2020 to present
Operations Telephonic
interactions with clients to follow
up with their enquires and to find
a suitable resolution to the issue
faced by clients and/or sending
out requested info
Customer service
Concentrix (Flipkart)
July 2021 to Dec 2021
Education
Graduate (Hindi - Hons)
Diploma
IGNOU
Engineering Institute
Howrah.
Jan 2019 to Jan 2023
Aug 2015 to Sep 2018
Bachelor In Arts
Diploma in Metallurgy
Other relevant
details Nature of Current job : Permanent
Notice period : 1 Month
Contact this candidate