BRANDON HUGGETT
CUSTOMER SUCCESS / S ERVICE SPECIALIST
adzwpr@r.postjobfree.com
Jacksonville, FL, 32246
About Me Passionate about promoting lasting customer satisfaction by delivering quality service and support. Proficient in customer service best practices and related operations. Goal focused, energetic and willing to learn and adapt new tasks and be trained in handling responsibilities with minimum supervision for professional enrichment Experience
Real Estate Customer Rep
Data Entry Tasks
Researching Markets
Making Phone Calls and Handling customer documents Incoming Calls
Reparing Estimates
K & C Capital 2013 - 2015
Customer Service Rep / VA
Westamerica Bank 2016-2018
Customer Service Rep for Merchant Services
B2B Calling
Qualifying the customer with certain qualification questions Passing Gatekeepers
Outbound and Inbound calls for Merchant services
Track of Applications
Strong Follow up for closing deals
Lemon Exclusive Ltd 2019 (Remote)
Appointment Setter / Cold Caller
B2C Campaign (06 months contract)
Qualifying the customer with certain qualification questions Filling information into CRM (VICI)
Outbound Solar Rebates program
Scheduling Appointments / Following up on calendar Following Up on emails with Bills
Anonymous 2019 (Remote)
Customer Success Specialist
B2C Campaign (06 months contract)
Consulting Agency
Scheduling people for Live Webinars
Telemarketing
Scheduling Appointments / Following up on calendar Registrants and Attendees Analysis
Experience
01 Year Contract
Contact Businesses and Private Individuals to Promote products, services
Handle customer questions
Conduct customer and marketing surveys
Information and gathering management
Negotiations with customers
Billing the customers through CRM
Data Entry (Salesforce)
Multi-tasking
Sending Quotes
Global MG Ltd 2020 (Remote)
Sales Rep
01 Year Contract
Contact to Consumers
Handle customer questions
Ask Qualifying questions
Information and gathering management
Scheduling Appointments
Filling into CRM Pipedrive
Scripts & Rebuttals
Customer service with 24 / 7 support
Sending links for meetings to join
SunSolarSolutions 2021 (Remote)
CSR / Appointment Setter
01 Year Contract
Calling Investors
Webinars for E-Commerce (Amazon, Shopify & Etsy)
Cold and Warm Calling for E-Commerce (CallTools)
Scheduling for Webinars
Sending Email links to join Webinars
Following Up on No Shows
Google Sheets
Attendees with processing their applications
Email and Phone Support
Closing deals
SBA LLC 2022 (Remote)
Customer Success Specialist
Education 2014-2018
Bachelor's in Marketing
University of Tampa
Language Expertise CRMs
HubSpot
Pipedrive
Salesforce
GoHighlevel
Ring Central
Call Tools
Justcall
VICI
English
Customer Service
Sales
Telemarketing
G-suit
B2B & B2C Calling
Lead Generation
Customer Support Inbound
Appointment Setting
Data Entry
MS Office
Typing
Email marketing