Fluent

Fluent

Personal

Name

Neengam Lairellakapam

Address

Sawombung Imphal East opp BM

College, Ukhrul road

795010 Imphal

Phone number

811-***-****

Email

adzwo4@r.postjobfree.com

Date of birth

19-02-1996

Place of birth

Imphal

Gender

Male

Nationality

Indian

Marital status

Single

Interests

Traveling

Camping

Photography

Driving

Languages

English

Hindi

Neengam Lairellakapam

To secure a challenging position in the hotel industry that will utilizes my extensive experience and knowledge.

Food & Beverage

Hotel Millennium, Imphal

Job Title: Food and Beverage Server

Hotel: Hotel Millennium

Duration: November 2021 September 2023(continue). Responsibilities:

Greeted and seated guests in a friendly and professional manner, creating a welcoming atmosphere. Provided menu recommendations, took food and drink orders, and ensured accurate delivery to guests. Demonstrated a thorough knowledge of the hotel's menu items, including daily specials and dietary options.

Maintained a clean and organized workspace, including setting up and resetting tables efficiently. Collaborated with the kitchen and bar staff to ensure timely service and a seamless dining experience. Anticipated and addressed guest needs, including special requests and accommodations for allergies or dietary restrictions.

Upsold food and beverage items to enhance guest satisfaction and boost revenue. Processed payments accurately and handled cash and credit card transactions. Participated in team meetings and training sessions to improve service quality. Handled guest feedback and resolved any issues promptly and professionally. Achievements:

Maintained a 98% accuracy rate in order processing and billing. Developed strong relationships with regular guests, resulting in increased repeat business and positive word of mouth referrals.

This experience allowed me to develop excellent customer service and teamwork skills in a fast paced and customer focused environment, contributing to the overall success of Hotel Millennium's food and beverage department.

Nov 2021 - Sep 2023

Diploma in Food Technology and Processing

Dhanamanjuri Community College, Imphal

Apr 2016 - Aug 2018

Computer knowledge

Problem Solving

Team making

Driving

Work experience

Education and Qualifications

Skills

Contact this candidate