Customer Service Data Entry
Resume:
Natasha Brown
Charlotte, NC *****
***********@*****.***
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Insurance Agent
Quantum 3 Media - Charlotte, NC
August 2020 to January 2022
inbound insurance agent
Work From Home
Medicare Insurance Sales
Annual/open enrollment
Intake Specialist
HOPE youth Network - Gastonia, NC
January 2013 to October 2021
Facilitate placement of new patients from other facilities, including scheduling admissions, sorting incoming mail as well as lobby evaluations for our youth program. DSP (Direct Support Professional)
Autism Services of Mecklenburg County - Charlotte, NC March 2017 to July 2019
Providing patient care to mentally disabled patients. Assist patient with their daily living needs.
Assist patients with their personal hygiene care.
Teach patients life skills by providing love and compassion. Provide transportation to patients as part of the day program. Sales Associate
DTLR, INC - Charlotte, NC
November 2015 to December 2016
Responsibilities
Customer Service
Supervising Janitor
Premeir Maintenance & Supply - Charlotte, NC
September 2014 to September 2016
Responsibilities
Janitorial And Commercial Cleaning
Accomplishments
Trainer
HVAC
Pressure Washing Etc..
Janitor
JaniKing - Charlotte, NC
July 2013 to July 2014
Responsibilities
Keeping Entire Hornets Arena Clean
Accomplishments
Seasonal Job
Inbound Agent
Iqor - Charlotte, NC
January 2011 to January 2012
Responsibilities
Inbound Customer Service Rep.
Assisting Callers With Reconnecting And Disconnecting Their Power Data Entry
Inbound Agent
Convergys - Charlotte, NC
January 2010 to 2012
Responsibilities
Assist Inbound Callers With Driving Directions In Their Vehicles Cashier
Walmart Supercenter - Charlotte, NC
January 2008 to December 2008
Sales
Customer Service
Dietary/Aide
Saturn Nursing & Rehabilitation - Charlotte, NC
May 2007 to January 2008
Responsibilities
Assisted the elderly with meals and cleaning
Education
Ged
Foster High School - Foster City, CA
2010 to 2011
Skills
• Data Entry
• Customer Service
• Basic Math (10+ years)
• Retail Sales (10+ years)
• Home Health
• Direct Support
• Direct Care
• Personal Care
• Time Management, Data Collection, Autism Experience (2 years)
• Delivery Driver Experience
• Commercial Cleaning
• Word Processing
• Medication Administration
• Computer Skills
• Home Care
• Caregiving
• Microsoft Word
• Microsoft Office
• Laundry
• Senior Care
• Manufacturing
• WordPress
• HIPAA
• Microsoft Outlook
• Computer hardware
• Communication skills
• Operating systems
• Mobile devices
• Microsoft Excel
• Microsoft Exchange
• Microsoft Powerpoint
• Active Directory
• Cold calling
• Banking
• Google Suite
• Microsoft Windows
• Help Desk
• Insurance sales
• Network support
• Computer networking
• Remote access software
Certifications and Licenses
CPR & First Aid
Present
Driver's License
Assessments
First Aid Skills — Highly Proficient
January 2019
Measures a candidate's ability to identify treatments for common medical emergencies. Full results: Highly Proficient
Sales: Influence & Negotiation — Proficient
April 2020
Persuading reluctant customers to buy products or services, and influencing and negotiating with customers to meet sales goals.
Full results: Proficient
Customer focus & orientation — Proficient
February 2022
Responding to customer situations with sensitivity Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
Outgoing and confident personality with a self-motivated and ambitious spirit Highly organized, energetic, professional communication skills (verbal & written). Strong Word, Excel and Power Point,
Spreadsheets, Excellent interpersonal skills; professional demeanor with ability to interact with executive management. Ability to handle multiple tasks and deadlines. Computer skills, word processing, pc skills, general office clerk, office staff, office support, office assistant, clerical.
Contact this candidate