Tavion Marrable

707-***-**** • adzw7p@r.postjobfree.com • Fairfield, CA • LinkedIn

RELEVANT SKILLS

Microsoft Proficiency

Visual Studio

ServiceNow(SNOW)

Zoom Proficiency

Hardware Installation

Customer Service

SNIPE-IT

Jamf Proficiency

C++

Cisco Proficiency

Web Page Proficiency

Asana

EXPERIENCE

Treeline Logistics, American Canyon, CA November 2022 – September 2022

Delivery Associate

Conducted inspections of company vehicle before departing to deliver goods and upon returning from a delivery

Packed and unloaded products (weighing up to 50 lbs) onto the van

Utilized delivery software on handheld tech equipment using Amazon Flex app

Delivered over 260 packages to customers in the Sonoma County daily

Followed specific delivery instructions from customers with a 100% customer satisfaction

Interacted with over 50 customers in a professional and polite manner daily

Followed strict safety standards set forth by the company

Taught over 10 drivers about the safety standards and how to deliver packages set by the company

Driver of the Month – April 2023

Okta, San Francisco, CA January 2022 – July 2022

IT AV Events (Intern)

Assisted in ServiceNow ticketing system to managing over 5 event request tickets per week

Installed and de-installed AV equipment

Oversaw live event support during all company meetings and events

Troubleshot & maintained event production equipment such as video switcher and audio mixer

Reimaged and maintained over 50 event production laptops

Created over 5 knowledge base articles to support timely troubleshooting

Developed best practice videos for OktaTV (Okta internal video on demand platform)

Trimmed and edited over 10 company event videos for OktaTV

Support remote users attending meetings and monitored event recordings

Walmart, Suisun City, CA February 2020 – December 2021

Front End Checkout TA

Led a small group of 10 employees increasing production rate of 80%

Scanned over 100 items from food to household items with a 90% customer satisfaction and increasing sales by 10%

Attained proficiency in checking in and out of tills in a timely manner

Processed Point of Sale transactions, cash and credit purchases or refunds.

Resolved customer complaints and provide product information increasing customer satisfaction by 100%

EDUCATION

Year Up / Diablo Valley College, Pleasant Hill, CA August 2021 – August 2022

Year Up is an intensive, competitive technical training and career development program with over 250 corporate partners, graduating thousands of students annually across the nation. The program includes college-level courses, professional training and a six-month internship.

Completed coursework in, IT Helpdesk, and Business Communications, with specialized training in IT Helpdesk, including Computer Literacy, and IT Essentials.

Solano Community College, Fairfield, CA August 2015 – May 2020

Majored in Computer Science

AA in University Studies: Science and Quantitative Reasoning

AA in University Studies: Liberal Studies

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