Customer Service Project Manager

Land Development Project Manager/Construction Manager overseeing entire phases of Land Development fostering a positive high-level engagement with Builders, Contractors, and Municipalities. An individual that has always received exceeding performance evaluations; creating great customer service, collaboration with Project Management Teams.

PROFESSIONAL EXPERIENCE

Brookfield Development 3/1/2013 – 3/17/2023

Project Manager

• Managed beginning to end phases of Land Development Projects at Estrella Mountain Ranch

• Managed and coordinated construction activities, plan review and inspections; change orders and work authorizations.

• Maintained and updated scheduling of projects assigned

• Reviewed Contractor's schedules for accuracy and alignment with the overall master schedule

• Prepared and provided bid packages, bid spreads and contracts

• Pulled all Permits

• Supervised Install of SWPPP requirements and dust control, fire access walks and roads

• Led pre-construction meetings of all phases of work with City Inspectors and Contractors

• Daily observation of all ongoing work by all contractors

• Managed the turnover of common areas to Home Owner Associations with landscape, irrigation, walls and tot lots for HOA Acceptance

• Provided a warranty booklet to the HOA providing plans, addresses, paint samples and irrigation control layouts

• Provided Builders with final plans, address and Kiosks keys

• Reviewed geo testing and as-built plans prior to submittal for final acceptance

• Managed all pre final walks with the Municipality and compiled a punch list, managed repairs and managed final walks for city acceptance

• Closed out all permits

• Work with a large variety of home builders to ensure their needs were met.

• Excellent professional communications skills, time management, and customer service.

Affiliated Development Solutions, LLC/JMI Engineering 8/1/2004 – 2/28/2013

Engineer Director

• Provided Project/Construction Management, Engineer of Records for JMI, SWPPP Management and Dust Control Coordinator

• Managed beginning to end phases of Land Development Projects at Various Cities and Counties

• Managed and coordinated construction activities, plan review and inspections.

• Reviewed Contractor's schedules for accuracy and alignment with the overall master schedule

• Provided and updated scheduling of projects assigned

• Certified Maricopa County Dust Control Comprehensive Inspector

• Prepared and provided bid packages, bid spreads and contracts

• Pulled all Permits

• Led pre-construction meetings of all phases of work with City/County Inspectors and Contractors

• Daily observation of all ongoing work by all contractors

• Monitored Budget Costs

• Checked all geo testing and as-built plans prior to submittal for final acceptance

• Managed all pre final walks with the Municipality/County and compiled a punch list, managed repairs and managed final walks for city/county acceptance

• Work with a large variety of home builders to ensure their needs were met

• Excellent professional communications skills, time management, and customer service

Construction Inspection & Testing 4/1/95 –7/9/2004

Field Supervisor (Level III Engineering Inspector)

• Provided first level supervisor for field technicians, monitored work load of all technicians and made adjustments as needed

• Provided training for technicians

• Scheduled personnel effectively to match workload demands

• Supervised technicians on pre-construction meetings

• Reviewed and assisted field technicians in the performance of their duties to ensure compliance with testing established procedures, use of equipment and safety practices

• Interacted with clients and team members to insure positive customer relations

• Met with clients every month to review company performance

• Performed Engineer of Record Inspections for the in-house Engineers

• Designed a system and trained all technicians to properly keep track of all material for testing

References available upon request

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