Customer Service Data Entry

MaryEllen Woodman

** ******** *********

Marlborough, MA 01752

508-***-**** call/text

********@*******.***

Objective: To obtain full or part time employment with the opportunity for advancement.

Experience:

Home Care/Health Care Aide

Client home care - bathing, assist with dressing, medication reminders, food preparations, house cleaning, transport/assist patients to doctor appointments, grocery shopping and other errands.

PNPS - Hopkinton, MA May 2023 - Present

Visiting Angels - Worcester, MA April 2021 - Present

Home Helpers Homecare - Wayland, MA July 2020 - April 2021

Bayada Home Healthcare - Marlborough, MA February 2019 - July 2020

Visiting Angels - Sudbury, MA March 2018 - December 2018

Willcare - Kingston, NY June 2017 - March 2018

Visiting Angels - Pittsfield, MA October 2016 - July 2017

Starvos - Marlborough, MA March 2016 - July 2016

Customer Service Representative/Cashier/Call Centers/Receptionist

Assist customers, answering phones, inbound and outbound calls (100-300 calls per day), update databases, data entry, schedule appointments, filing, cashiering, stock/restock maintenance and vendor returns.

H&R Block - Framingham, MA February 2023 - April 2023

Walgreens - Framingham, MA April 2016 - October 2016

Walgreens - Marlborough, MA September 2013 - August 2015

Wind River Environmental - Hudson, MA September 2012 - July 2013

OnProcess Corporation - Ashland, MA February 2012 - April 2012

Cardinal Logistics - Northborough, MA July 2008 – November 2008

Boardwalk Marketing - Maynard, MA 2006

Manufacturing Technician

Maintained departmental batch and equipment records ISO 9001-13485 standards at the global biotechnology tools company with annual sales of $3.3 billion and a presence in more than 160 countries.

Life Technologies Corporation - Framingham, MA March 2011 - July 2011

Educational Support Coordinator

Assist with classroom instructions, test preparation/administration, monitor classroom activity/answer various questions, assist with day and evening student population.

American Career Institute - Framingham, MA March 2010 - 2011

Medical Coding/Billing Assistant (Externship)

Billing diagnostic coding for hospital primary care section, GYN, general surgery and adjacent nursing home, assist certified coder in performing audits. Exposed to in-patient charge entry billing, account receivables, hospital registration, and electronic claims transmission. Extensive Aetna billing system experience.

Nashoba Valley Medical Center - Ayer, MA June 2009 - July

Assistant Manager/Key Holder

Supervised 15 employees in a busy work environment that handled hundreds of customers on a daily basis, cashiering, store opening and closing, setting up and taking down inventory.

Halloween Express/Christmas Express September 2007 - January 2008

Kitchen Supervisor/Van Driver

Supervised and coordinated clients’ kitchen related work, responsible for food usage and orders. When necessary, transported clients to their appointments and employment.

Employment Options - Marlborough, MA March 2003 - May 2006

Education:

American International College - Framingham 2008 - 2009

Medical Billing and Coding Certificate

Skills:

Caregiving

Home Care

Customer Service/Receptionist

Computer knowledge

Light housekeeping/cooking

Van Driver

Knowledge:

Medical coding and billing professional experience

Manufacturing experience

Vast customer service experience

Strong communications and computer skills

Articulate person who works well independently as well as in a team environment

Certifications/Licenses:

Home Health Aide

Medical Billing and Coding

Driver’s License

Availability is negotiable

References available upon request

Contact this candidate