Customer Service Data Entry

AZ Amber Zirkle

Ankeny, IA ***** 515-***-**** **************@*****.***

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PROFESSIONAL

SUMMARY

With the experience that I have gained from previous workplaces, I would be a great fit for customer service, data entry, behind the scenes processing, and clerical positions. I am looking to begin a new career with a company that has the opportunity for advancement and growth.

SKILLS Cash handling

Customer support

Payroll processing

Microsoft office

Auto and Home Insurance

knowledge

Typing

Data Processing

Customer Service

WORK HISTORY BENEFITS COUNSELOR 05/2022 to 05/2023 Mercer 12421 Meredith Dr

Provided subject matter expertise on eligibility, coverage and other benefits matters.

Provided knowledgeable advice on benefits matters such as eligibility and coverage.

Managed processing of benefits funding for account types for auto and home policies.

Make changes and take payments for auto and home policies. INSURANCE PROCESSOR 01/2018 to 07/2021

Cognizant

Handled back-end processing for home and auto insurance Processed return mail

Verified VIN's for various states

CUSTOMER SERVICE REPRESENTATIVE 09/2016 to 03/2017 Medicaid Enterprises

Received inbound calls related to insurance coverage Resolved customer complaints and issues

LEAD TEACHER 08/2013 to 07/2014

Kingdom Kids

CAREGIVER 05/2003 to 07/2013

Home Childcare

TELEMARKETER 12/2001 to 07/2002

Marketlink

EDUCATION High School Diploma 05/2002

Lincoln High School, Des Moines, IA

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