Pharmacy Technician Customer Service

DANA COONEY

**** ******** **. **: 314-***-****

ST.LOUIS, MO 63138 adzvys@r.postjobfree.com

PROFESSIONAL SUMMARY

Service-oriented Certified Pharmacy Technician with a 12+ years background in data entry, customer service, retail, hospital and mail order pharmacies. Core competencies include computer competency, client service skills and an analytical thinker as well as excellent communication and time management skills. Also the ability to handle tasks with accuracy and efficiency.

SKILLS

●Customer Service

●Insurance Claims/ Verification

●Organization Skills

●Microsoft Office

●Active Listener

EXPERIENCE

Pharmacy Technician 07/2022 - 02/2023

Centenne/Healthcare Support- Earth City, MO

●Communicated with medical offices for refills for patients.

●Called patients to give updates on medications.

●Processed refills and new prescriptions.

●Updated patient and doctor information.

●Documented any complaints, adverse reactions to medications and medication start and stop dates.

Pharmacy Technician 05/2019-12/2021

Barnes Jewish Outpatient Pharmacy

●Receive written prescriptions or refill requests and verify that information is complete and accurate.

●Establish or maintain patient profiles, including lists of medications taken by individual patients.

●Process, fill and deliver prescriptions.

●Verify with doctors and/or nurses that prescriptions are accurate

●Accurately fill hazardous drugs

●Stock parata and rx safe

Pharmacy Technician 09/2016-05/2019

CastiaRX Pharmacy- Creve Coeur, MO

●Call patient insurance to verify coverage.

●Answer telephones, responding to questions or requests.

●Prepare and process medical insurance claim forms and records.

●Prepack bulk medicines, fill bottles with prescribed medications, and type and affix labels.

●Order, label, and count stock of medications, chemicals, or supplies and enter inventory data into computer.

EDUCATION

Certification: Patient Care Technician 05/2015

St. Louis College of Health Careers- St. Louis, MO

●Graduated Magna Cum Laude

●GPA 3.9

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