Ntagawa Ngando Fidele, adzvxu@r.postjobfree.com **** 183 Avenue NW, Edmonton

Phone number: +1-780-***-**** LinkedIn: htps://www.linkedin.com/in/ntagawa-ngando- fidele-31645083/ Postal Code: AB T5Z 0S6

Fidele is Looking for any of the following Posi ons

• Human Resources Manager

• HR Business Partner

• HR Administrator

• Recruitment specialist

• Learning and Development

• Payroll Administrator

PROFESSIONAL SUMMARY: Fidele is a goal-oriented HR professional with an eye for details, highly effec ve HR Professional delivering successful strategies for maximizing personnel reten on and produc vity, Fidele has received so much training on Human resources management, Learning and development and Performance management among others, Fidele has a very good balance on understanding management perspec ve and presen ng employees’ views on staff related issues, Fidele is a cer fied Coach by Rwanda Associa on of Microfinance and is a cer fied Job Evaluator by Korn Ferry

HR QUALIFICATIONS:

• HR Best Prac ces, Performance Management, Employee Rela ons and Diversity

• Staff coaching and Mentoring, Organiza onal Development

• HR Budge ng, HR Policies and Processes Design and Performance and Discipline Management

PROFESSIONAL SKILLS:

• Team management, Leadership and communica on, Coaching and Mentoring, Time management, Crea ve and Cri cal think, Result Oriented EMPLOYMENT HISTORY

Head of Human Resources Department: Horizon Construction Ltd: the leading construction company/ Kigali Rwanda with more than 500 full time employees and 3000 casual workers Feb 2022– Oct 2022, April 2023-July 2023

Recruited to manage the HR department, foster employee engagement and mobilize talent as well as ensuring the compliance with regulator laws and ensure that below responsibili es are performed well

• Recruitment and retaining of best skills required to deliver on Horizon Construc on Mandate and Ensure effec ve employee rela ons

• Ensure effec ve performance Management system

• Develop, implement, and regular update a remunera on system aimed at atrac ng and retaining the best employees

• Ensure all staff Statutory declara ons are done according to the Law

• Establish, implement, and regularly update Horizon Construc on staff mo va on and reten on strategy

• In liaison with other Heads of Departments, iden fy and source staff training needs

• Ensure training Plans are implemented

• Ensure Succession Planning and competency development

• Establish and Implement Leadership programs

HR Director: Chancen International Rwanda, Non-deposit taking Financial Institution Providing Fair Finance for Equal Access (Income share Agreement): Oct 2022 – April 2023 Recruited to support the company in organiza onal design and development, reviewing and upda ng all HR Policies and procedures to ensure they are aligned and in compliance with Rwandan Labour law

• Conducted the employees’ sa sfac on survey, developed and implemented the ac ons plan to address employees’ concerns

• Reviewed the remunera on policy a er grading all posi ons based on evalua ng criteria

• Introduced and implemented succession Planning management Policy and the exit policy

• Created employee’s database and ensure they are updated on regular basis

• Introduced the quarterly best performers reward

Head of Human Resources Department: AB Bank Rwanda, August 2018 – Feb 2022

• Responsible for the strategic alignment and efficient opera on of the Bank ‘s human resources department.

• Provide consulta on to management on strategic staffing plans, compensa on, benefits, learning and development, budget, and labour rela ons.

• Strongly improved staff turnover rate from 39.6% (2017) to 17% (end 2020), moderate promo on rate 15.5% (first in the network,2020)

• Job sa sfac on rate improved to over 90%

• Reduced the labor cases to zero because of a fool-proof system on staff exit/termina on HR Consultant / Access Bank Liberia Monrovia /Liberia (October –Dec 2021) Recruited among other Head of HR in Access Holding (AB Bank main shareholder) to Support the sister Bank /Access Bank Liberia through its Human Resources Department in the full implementa on of Job Profiling, Job Grading, Salary Matrix, Disciplinary and Performance Management

Learning and Development Manager: AB Bank Rwanda, July 2018-August 2018, AB Bank Rwanda, Apr 2016-Jul 2017

• Implementa on of learning and development ini a ves.

• To created and promoted a culture of learning through the development and management of a structured approach for the transfer of knowledge and skills.

• I have Developed and implemented succession planning for both branches and Head office, Introduced Mentorship and coaching program for junior staff and supervisors

• Introduced Career path for branches staff

• Set up a training plan, skills analysis, se ng up a rota on and succession, coaching the new hired branch staff

Business Development Associate: Inkomoko Business Development, August 2017-July 2018

• Develop comprehensive business/growth plans based on client input, business assessment, industry & customer trends, SWOT analysis, and industry & compe tor market research.

• Assist the client to implement the recommenda ons of the business/growth plan and help clients to navigate challenges, make sound business decisions, and achieve their business/growth goals.

Secondary School Teacher: EAV Kabutare, Jan 2013-April 2016

• Teaching Entrepreneurship and Agricultural Economics ACADEMIC BACKGROUND

• Master in Human Resources and Organiza on: Rome Business school, Italy (2021-2022)

• Bachelor’s Degree in Agricultural Economics and Agribusiness from the University of Rwanda (2014)

• Advanced Diploma in Rural development and Agribusiness from Higher Ins tute of Agriculture and Animal Husbandry (2012)

CERTIFICATES

• Management Development Program (1.5-year program) Berlin, Germany 2021

• Banking School for HR Professional, Egypt, 2020

• Hay grading, Lusaka, Zambia 2019

PROFESSIONAL HR AFFILIATIONS

• Rwanda Human Resources Management Organiza on (RHRMO): Member Reference available upon request

Contact this candidate