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Front and back office management, customer relations

Location:
Riverside, CA
Salary:
$24
Posted:
September 22, 2023

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Resume:

VERA PATEL

** ******** **. ******, *.A. *****

951-***-****

adzvxq@r.postjobfree.com

OBJECTIVE

Seeking to leverage my wealth of knowledge and experience into customer relations and satisfaction in the receptionist industry. Dependable individual with strong work ethics, effective communication skills and strong minded in leading team work,

EXPERIENCE

Crossroads Family Dental Group - Perris, CA

August 2012 to November 2021

Registered Dental Assistant/ Back Office Management/ Front Office Receptionist

Word Processing, copying, faxing, answering phones and data entry

Patient scheduling, billing, and insurance claims

Verified upcoming patients eligibility, co-payments and open balances, calls to remind and confirm appointments

Welcomed and greeted patients/clients/visitors to the clinic in a manner that is helpful and friendly

Practiced confidentiality and privacy protocols in accordance with the clinic policies and HIPAA requirements

Data entry, keyboard typing (70 wpm)

Back office management

Managed office and laboratory duties

Supply inventory

Maintained a clean sterile and positive environment optimizing patient and employee comfort and safety

Tarasco Mexican Restaurant - Perris, CA

June 2008 to August 2013

Lead Waitress

Creating weekly schedules

Coordinating shift covers

Disciplining waitstaff as necessary

Opening or closing registers

Recruiting, supervising, and training staff

Enforcing team work ethics

Wild Rocket - Moreno Valley, CA

November 2006 to June 2008

Intake Quality Control

Investigating and determining standards of product quality with specifications

Communication recording, interpersonal skills, analyzing and distributing information.

Specifying quality of raw materials with suppliers and working with operating staff.

Numerical skills and good understanding of statistics

Experienced in software programs

Performed day to day administrative functions and general office duties

Data entry, keyboard typing (70 wpm)

EDUCATION

Perris Lake High School High School Diploma

Riverside Community College Certified Registered Dental Assistant

Moreno Valley College Currently attending seeking Associate Degree

SKILLS

Problem Solving • Highly organized and excel in fast paced environments

Adaptability • Time Management • Bilingual • Flexible

Collaboration • Critical Thinking • Self-motivated • Listen attentively



Contact this candidate