Customer Service
Resume:
Rafael Lopez
Yonkers, New York *0705
******.*****.**@******-*******.***
EDUCATION
Washington Heights Expeditionary Learning School (WHEELS), New York, New York Advanced Placement Global History Courses, Advanced Placement ELA, Advanced Placement Research, English Language
Graduation Date June 26, 2023
SUNY At Albany (UAlbany), Albany, New York
First-Year Undergrad, Working towards a bachelors degree in Electrical & Computer Engineering, Expected Graduation Date: May 2027
WORK EXPERIENCE
July 2022 - August 2022
Futures and Options Summer Internship Program, Governors Island, New York Island Ambassador
● Guided visitors around Governors Island by helping them with any questions they presented
● Informed visitors about ongoing events and what the island has to offer during the summer
● Handled and Managed cash while selling Merchandise to Visitors Intern
● Participated in virtual college/career readiness workshops that prepared me for future work environments and educational settings
● Placed at an Internship Site during the summer for 6-weeks January 2022 - May 2022
T.G.I Friday’s, Scarsdale, New York
Host
● Host at restaurant establishment during the weekends
● Greeted and sat restaurant guests into a food service establishment ensuring they are seated and received great customer service
● Maintained a waitlist of guests during busy service, pass out menus, answered phone calls, and packed orders for delivery and takeout
July 2021 - August 2021
Marist College Virtual Summer Program, Poughkeepsie, NY Summer Institute Student
● Learned digital editing skills on Adobe Softwares
● Collaborated with a group on a project, to discuss each other’s work and provide feedback School Year 2016 - 2023
Washington Heights Expeditionary Learning School, New York, New York School Aid Assistant
● Contributed to the school community by acting as a student representative during student-led conferences
● Assisted staff during events in making, plating, and delivering food to teachers, students, and parents
EXTRACURRICULARS
September 2021 - Present
Peer Group Connect at WHEELS, New York, New York
Peer Leader
● Participant in the Peer Group Connections program at WHEELS
● Mentored for the incoming freshman to help ease the transition from middle school to high school.
School Year 2016 - Present
School Newspaper Club, New York, New York
Student Writer
● Writer for the school newspaper, WHEELS in Motion SKILLS & INTERESTS
● Tech: Digital Editing
● Writing: School Newspaper
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