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Customer Service Administrative Assistant

Location:
Havelock, NC
Posted:
September 22, 2023

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Resume:

Janice Freeman

New Bern NC

adzvkk@r.postjobfree.com

+1-341-***-****

Engaging in recent accomplishment of Phlebotomy, NHA certified,Strong communication, organizational, and problem solving skills.

Thrive in fast-paced and dynamic environments. Fast learner - eager to continue professional growth in a dynamic positive environment.

Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Office Specialist/Administrative Assistance/Shipping Coordinator Express Employment Professionals - Sausalito, CA

January 2019 to Present

Warehouse Shipping and Receiving

Randstad - Hayward, CA

March 2021 to April 2022

• Inventory, shipping and receiving

• Sit down forklift operator

• Order picking

• Strapping

• Wrapping

• Enforce SOP

• Enter Data Accurately

Shipping and Receiving Clerk

JJ Buckley Fine Wines - Oakland, CA

September 2021 to December 2021

Netsuite systems, reconciliations, shipping, tax adjustments, set up deliveries and freight shipments, Education

Certificate in Phlebotomy

Craven Community College - Havelock, NC

January 2023 to March 2023

Certificate in Accounts Payable

Contra Costa College - San Pablo, CA

March 2013

High school diploma or GED

Stockton Community College - Stockton, CA

September 1994 to June 1995

Skills

• Forklift

• Packaging

• Microsoft Word

• Windows

• Typing

• Clerical experience

• Inventory control

• Google Docs

• Assembly

• Communication skills

• Adult education

• Administrative experience

• Customer service

• Computer operation

• Organizational skills

• Human resources

• Account reconciliation

• Construction

• Data entry

• Analysis skills

• Balance sheet reconciliation

• Account analysis

• Warehouse experience

• Account management

• Accounts payable

• Driving

• Order picking

• Shipping & receiving

• Computer skills

• Accounts receivable

• Microsoft Office

• Stocking

• Cash handling

• Cashiering

• Leadership

• Maintenance

• Negotiation

• NetSuite

• NetSuite (2 years)

• Sales

• Filing

• Phlebotomy (Less than 1 year)

Certifications and Licenses

Forklift Certification

June 2022

Driver's License

August 2023

CDL

Certified Phlebotomy Technician

April 2023 to April 2025

NHA Certified

North Carolina Driver License

July 2022 to August 2030

Assessments

Basic Computer Skills: PC — Familiar

November 2019

Performing basic computer operations, navigating a Windows OS, and troubleshooting common computer problems.

Full results: Familiar

Mechanical Knowledge — Completed

June 2020

Understanding and applying mechanical concepts and processes. Full results: Completed

Numerical Reasoning Skills — Completed

November 2019

Quickly and accurately performing basic mathematical operations, recognizing numerical sequences, and interpreting graphs.

Full results: Completed

Automotive Maintenance — Familiar

November 2019

Knowledge of vehicles, vehicle maintenance, and repairs. Full results: Familiar

Construction Safety — Expert

November 2019

Using safe practices while on a construction site. Full results: Expert

Basic Maintenance and Repair — Familiar

November 2019

Performing basic repairs and maintenance for apartment complexes, office buildings, and other facilities.

Full results: Familiar

Cashier skills — Proficient

December 2020

Counting cash, processing transactions, following written procedures, and attending to details Full results: Proficient

Delivery driver — Highly Proficient

December 2020

Interpreting instructions or signs and solving problems Full results: Highly Proficient

Customer focus & orientation — Highly Proficient

April 2022

Responding to customer situations with sensitivity Full results: Highly Proficient

Customer service — Familiar

April 2022

Identifying and resolving common customer issues

Full results: Familiar

Warehouse associate — Proficient

August 2021

Assesses the tendencies that are important for success in warehouse roles Full results: Proficient

Work style: Reliability — Highly Proficient

August 2021

Tendency to be reliable, dependable, and act with integrity at work Full results: Highly Proficient

Administrative assistant/receptionist — Completed

July 2021

Using basic scheduling and organizational skills in an office setting Full results: Completed

Forklift safety — Completed

December 2021

Best practices and safety hazards in forklift operation Full results: Completed

Administrative assistant/receptionist — Completed

July 2021

Using basic scheduling and organizational skills in an office setting Full results: Completed

Analyzing data — Familiar

July 2021

Interpreting and producing graphs, identifying trends, and drawing justifiable conclusions from data Full results: Familiar

Attention to detail — Proficient

October 2022

Identifying differences in materials, following instructions, and detecting details among distracting information

Full results: Proficient

Spreadsheets with Microsoft Excel — Completed

May 2022

Knowledge of various Microsoft Excel features, functions, and formulas Full results: Completed

Bookkeeping — Familiar

October 2022

Calculating and determining the accuracy of financial data Full results: Familiar

Data entry: Attention to detail — Highly Proficient May 2022

Maintaining data integrity by detecting errors

Full results: Highly Proficient

Call center customer service — Familiar

October 2022

Demonstrating customer service skills in a call center setting Full results: Familiar

Working with MS Word documents — Familiar

October 2022

Knowledge of various Microsoft Word features, functions, and techniques Full results: Familiar

Customer service — Familiar

October 2022

Identifying and resolving common customer issues

Full results: Familiar

Scheduling — Completed

October 2022

Cross-referencing agendas and itineraries to avoid scheduling conflicts Full results: Completed

Teamwork: Interpersonal skills — Familiar

May 2022

Responding to challenging team situations at work

Full results: Familiar

Typing — Completed

September 2022

Transcribing text

Full results: Completed

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.



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