Customer Service Representative
Resume:
Summary
Ambitious job Seeker anxious to obtain a position to help and grow while achieving company goals. CSR known for having great customer service skills, people skills, and multitasking skill. Gifted at working with all types of customers as well as other employees. Looking for a new role where hard work and dedication will be highly valued. Devoted to giving every customer a positive and memorable experience. Successfully works as part of a team. Looking for a new home where I May grow and obtain a growing career.
Experience
APN Staffing & Employment Solutions
Customer Service Representative • Phoenix, AZ
Assisted and informed members with multiple benefits for active members and retired members how to Help members with billing procedures, process payments, provide payment option,and set up assistance to bring accounts current
Reset locked accounts for members as well also assistant members reinstate benefits after terminations Made outbound calls to vendors to obtain and or verify account information to reactivate benefits for members who that had been terminated.
Front desk duties answering phone lines of incoming clients copy and scan all applications from clients
Allied Tool & Die Company, LLC
Shipping Clerk • Phoenix, AZ
Maintained a clean and orderly environment at all times. Worked as part of a small team of a few people, including floor supervisor. Count and verify each completed job before shipped to destination ProLogistix
Warehouse Worker • Phoenix, AZ
Kept shelves and workstation areas clean and tidy to maintain safe work environments Received deliveries, scan packages and updated orders in internal database. Package materials and items then placing them in designated crates and boxes. Properly seal and label crates and any incoming and outgoing shipments. reviewed inventory sheets, verify all products from shipment receives and alerted manager of any discrepancies. Skills
level 1 fingerprint clearance card, Customer service, Computer literacy, Time management, Communication skills, Leadership, Microsoft word, English, Documentation review, Guest services, Microsoft excel, Warehouse experience, MATH, Communication skills, Packaging, Microsoft outlook, Microsoft office, Office experience, Organizational skills, Cashiering
Stephanie Martinez
Phoenix, AZ
***********@*****.***
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