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Nursing Assistant Customer Service

Location:
Purvis, MS, 39475
Salary:
13.25
Posted:
September 22, 2023

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Resume:

Amber Hawthorne

Hattiesburg, MS *****

adzvhw@r.postjobfree.com

+1-904-***-****

I’m seeking employment as soon as possible.

Authorized to work in the US for any employer

Work Experience

CNA - Certified Nursing Assistant

ShiftKey - Miami, FL

April 2021 to Present

• Providing great patient care.

• Answering patient calls and determining how best to help them.

• Providing physical support for patients or residents with daily activities and personal hygiene, including bathing, dressing, getting out of bed, - using the toilet, walking, standing or exercising.

• Turning and repositioning bedridden patients.

• Ensuring patients or residents receive appropriate diet by reviewing their dietary restrictions, food allergies, and preferences.

• Obtaining a wide range of information from physicians, caregivers and nurses about patient condition, treatment plans, and suggested activities.

CNA - Certified Nursing Assistant

Gale Healthcare Solutions - Hattiesburg, MS

December 2019 to September 2021

• Providing great patient care.

• Answering patient calls and determining how best to help them.

• Providing physical support for patients or residents with daily activities and personal hygiene, including bathing, dressing, getting out of bed, - using the toilet, walking, standing, or exercising.

• Turning and repositioning bedridden patients.

• Ensuring patients or residents receive appropriate diet by reviewing their dietary restrictions, food allergies, and preferences.

• Obtaining a wide range of information from physicians, caregivers, and nurses about patient conditions, treatment plans, and suggested activities.

• Measuring and recording food and liquid intake and urinary and fecal output and reporting changes to medical or nursing staff.

• Recording vital signs, including blood pressure, pulse, temperature, and respiration rate as requested by staff.

• Examining patients to detect issues requiring medical care, including open wounds, bruises, or blood in the urine.

• Reminding patients to take medications and nutritional supplements.

• Noting observations of patient behavior, including complaints, or physical symptoms to nurses.

• Stay up to date on CNA training and facility policy and procedure. CNA - Certified Nursing Assistant

Eagle Healthcare Services, Inc. - Tylertown, MS

December 2018 to December 2019

• Bathing and grooming

• Laundry and helping with dressing

• Food shopping and prep

• Light housekeeping

• Managing medications

• Transportation

• Mobility assistance

• Companionship and emotional support

• Communicating with doctors and monitoring medications

• Lifting and Moving

• Bedpans

• Pressure Ulcers

• Incontinent

• Bathing and Skin Care

• Oral Hygiene

CNA - Certified Nursing Assistant

Arbor Medical Staffing - Jacksonville, FL

October 2015 to September 2018

*Provide bedside patient care.

*Assist patients with managing nutritional needs. *Help patients with mobility.

*Perform basic maintenance of medical equipment.

*Transport patients between procedure rooms an appointments.

*Assist clients with household services such as cleaning and grocery shopping.

*Answer patient calls and respond to emergencies.

*Turn and position patients as required.

Warehouse Associate

SanMar Corporation - Jacksonville, FL

March 2015 to April 2016

• Move inventory and materials across facilities

• Process inventory for delivery

• Sort, organize and store inventory in the proper location

• Package items and label correctly

• Scan delivered items and ensure quality

• Report damaged or missing inventory to supervisors

• Stack and organize large bulk items

• Remove inventory from trucks or shipping and delivery to proper location

• Update logs and documentation for inventory processing

• Move materials from facilities to workstations, pick-up locations, or other locations

• Wear safety gear at all times

• Operate heavy machinery like forklifts to move or store inventory

• Ensure workspace is free of debris and remove safety hazards from aisles

• Work as an active team member to complete team goals

• Prepare documentation and inventory for audits

Education

High school diploma

Pearl River Community College - Hattiesburg, MS

November 2021 to Present

Medical

Everest University - Jacksonville, FL

April 2013 to June 2014

Skills

• Supervisor (3 years)

• Medication Administration (5 years)

• Vital Signs (10+ years)

• Nursing (8 years)

• Load & Unload (1 year)

• Experience Administering Injections (2 years)

• Manufacturing (10+ years)

• Cleaning Experience (5 years)

• Patient Care (10+ years)

• Caregiving (10+ years)

• Home Care (10+ years)

• Delivery Driver Experience (1 year)

• Hospice Care (5 years)

• Medical receptionist (4 years)

• Customer service (10+ years)

• Meal Preparation (10+ years)

• Triage (4 years)

• Phlebotomy (1 year)

• Customer service (10+ years)

• Retail management (2 years)

• Hospital experience

• Medical office experience

• Pediatrics

• Primary care

• Behavioral health

• Acute care

Languages

• English - Fluent

Certifications and Licenses

CNA

CPR Certification

Driver's License

State Tested Nursing Assistant

BLS Certification

Assessments

Delivery driver — Proficient

December 2021

Interpreting instructions or signs and solving problems Full results: Proficient

Attention to detail — Proficient

December 2021

Identifying differences in materials, following instructions, and detecting details among distracting information

Full results: Proficient

Work style: Reliability — Proficient

December 2021

Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.



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