FREEDA JANISH DSOUZA

+91-776*******

adzvd1@r.postjobfree.com

PROFILE

Software Professional with 3.5 years of

Software Test Engineer. Hands on

experience in Selenium with Java

(Automation Testing), well versed with

STLC, Performance & Security

Testing, and also in Manual Testing,

proficient in defining methodologies,

Test Plan/ Test Case

preparation/Execution & Reporting. To

secure a responsible career opportunity

and fully utilize my skills for the

significant contribution towards the

success of the company.

SKILLS

Establish and maintain outstanding

interpersonal relationship skills

Well organized with good

communication skills

Hard Working, Responsible,

Leadership & Time Management

Confident & ability to work in a

fast-paced environment

WORK EXPERIENCE

Test Engineer (Mar 2022 - Current)

Niveus Solutions Pvt. Ltd - Udupi, Company IN

Projects-

1. ICICI – CSR

Addition of Details of Customer, deleting, editing.

Updating the Communication Address.

Checking if it’s working as per the requirement.

Verifying KYC URL, NLI URL, SB to NRO conversion page.

Verifying and validating by running negative Test cases.

Well versed with STLC in Banking Domain

Testing Wholesale Banking/Corporate Banking Products – Hand’s on experience liquidity management or virtual account 2. ICICI – ICMS

Worked on addition of Insights, Total collection, Total payment, Today’s collection, Today’s CMS view, Today’s payment and Additional widgets.

Checking the user mapped.

Checking all 40 widgets

Checking the Drop-downs

3. Bunge – POLO

Working on Voyage Creating, Inputs on Voyage Information Tab.

Working on addition of Freights, Constraints.

Working on addition of Origin and Destination of the Cargo along with Date and Time.

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4. GoI – Citizen Xchange App

Execution of Test Cases and reporting the Bugs in Test Rail, JIRA

Running Performance Testing using Jmeter tool

Running Security Testing using OWASP Zap tool

Running automation tests using Intellij IDEA and Eclipse

Working on JIRA (qTest,Zephyr) tool

Working on adding User Profile, Personal Details, Entering OTP

Verifying GPS Connection and Map configuration

Verifying the features coming under the tab MyScheme Test Engineer (Feb 2020 - Dec 2021)

Supremo Astute Technologies - Mangalore, IN

Projects-

1. Banking Site

This is an online banking website, creating channel between bank and end customers. Tested following features of this website – Add, Edit & Delete customer, Create & modify Account, Deposits & Withdrawals, Bank Statements generation.

Testing Type: Manual Testing

Used Tools: Microsoft Excel and Microsoft Word and Jira. PERSONAL DETAILS

Name: Freeda Janish Dsouza

Father’s Name: Francis Dsouza

Date of Birth: 28/11/1993

Gender: Female

Marital Status: Married

Religion: Christian – Roman Catholic

Nationality/Passport: Indian/X6973783

Languages: English, Hindi, Kannada,

Konkani

Permanent Address: 4/157, Veronica

Villa, Hanglur, Kodi Road, Kundapura

Tq, Udupi – 576217 IN

2. Shopping – Cart

This is an online shopping website. Tested following features in this website – Login, Search products, Add to cart, Checkout

Testing Type: Manual Testing

Used Tools: Microsoft Excel and Microsoft Word and Jira. 3. PHP – Travels

This is a travel booking website. Tested following features in this website – Booking flights, Hotel, Selection of Package and Payment Testing Type: Manual Testing.

Used Tools: Microsoft Excel and Microsoft Word and Jira. Lecturer (Jan 2017 - Oct 2017)

Karavali Polytechnic College - Mangalore, IN

Junior Admin (Sep 2015 - Oct 2016)

Diya Systems Pvt Ltd - Mangalore, IN

Communicating with client and customers in person, by telephone or letter for the purpose of providing all the information requested by them.

Escalation of chats/calls to different support teams

Attending to phone calls and giving appropriate answers to users.

Monitoring and progress tracking of customer complaints

Handle complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution

Meet personal/customer service team sales targets and call handling quotas.

Build sustainable relationships of trust through open and interactive communication

Daily checking of monitoring and alerting systems

Work Planning - daily tracking of requests and assignment to analyst

Service Desk handling of customer complaints

Creation of feedback and reports to customer

Planning and scheduling meetings and appointments

Coordinating with accounts and marketing departments

Tracking and monitoring incoming engagements, status of current engagements, and the timetable for completion dates and deadlines of engagements.

Maintaining confidential information, documents, and filing systems according to legal and Company standards.

EDUCATION

Masters of Technology: Digital Electronics

Karavali Institute of Technology Mangalore, IN July 2019 Bachelor of Engineering: Electronics & Communication Engineering Moodlakatte Institute of Technology Kundapura, IN May 2015 Pre-University: PCMB

St. Mary’s Pre-University College Kundapura, IN May 2011 X

St. Pius X High School Kundapura, IN July 2009

TECHNICAL SKILLS

Functional & Non-Functional testing

Good knowledge in Manual and Automation like Performance and Security Testing.

Knowledge in all the phases of SDLC (Software Development Life Cycle)

Knowledge in all the phases of STLC (Software Test Life Cycle)

Excellent in identifying Test case scenarios

Good in Writing, Reviewing and Execution of Test cases

Well Acquainted with Test Case Design Techniques and Bug Life Cycle.

Excellent understanding on Sanity, functional, integration, system testing

Regression testing & Integration testing

Basic knowledge of Jira, Redmine and Automation testing (Java, Selenium tool)

Basic knowledge of Web Drivers.

Technical Proficiency/Aptitude – able to quickly pick up and retain technical information and processes.

OS: MS Word, MS Excel, MS Power Point.

Tools: Jira, Redmine, Eclipse and IntelliJ Idea. I, hereby declare that above given details are true to the best of my knowledge.

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